Bar Service 100 Hours Certificate Course
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Bar Service 100 Hours Certificate Course
Bar Service course online: Acquire the knowledge and skills to become an efficient bar tender in a hotel, continental cafe, restaurant, public house and other establishments. This course developed over 25 years by experts, will five you a solid grounding in bar tending and then give you the opportunity to bring all your newly acquired learning together with a final problem based learning project. Learn about different types of wine and the grapes used, spirits, beers and the brewing process, mixing drinks and cocktails, non alcoholic beverages used, plus serving procedures you should employ to be a qualified bar person. Bar staff duties will normally include:
- Providing Service to customers
- Cleaning (including the bar, tables & glass ware)
- Customer Relations
Bar staff often have duties segregated from food service staff; although in many restaurants, the same person might perform both duties. Essentially food service staff are responsible for meals and bar staff for drinks and light snacks. Menus can vary significantly depending on the type of establishment. In today's ever changing world, there is increasing innovation, and the rules of traditional bar service are increasingly broken. As such, bar staff may very often find themselves performing various food service duties. Because of this, the course also covers food handling and waiting.
Learning Goals: Bar Service VTR204
This course provides general knowledge for anyone who wants to work behind a bar or as a drinks waiter. In this course you will develop a broad understanding of the industry. Through this course you will:
- Develop a broad understanding of the industry
- Become familiar with the range of alcoholic products found commonly in a bar
- Be familiar with the range of non alcoholic drinks available at bars
- Develop an understanding of how to provide improved service to bar customers
- Develop an ability to mix a range of drinks
- Further develop an understanding and appreciation of different wines
- Consolidate skills so far developed to establish or improve the management of a bar service
Lesson Structure: Bar Service VTR204
There are 7 lessons:
- Service of Food
- Creating a Menu
- The Law
- Staff Qualities
- Hygiene & Cleaning
- Bar Equipment and Layout
- Beverage Dispensing Equipment
- Quality of Service
- Procedure for Taking Orders
2 Alcoholic Products
- Beer and the The Brewing Process
- Beer Mixes
- Types of Wine
- Storing Wines
3 Non Alcoholic Beverages
- The Coffee Blend
- Grinding Coffee
- Making Coffee
- Coffee Variations
- Specialty Teas
- Herbal Teas
- Common Herbal Teas
- Spiced Tea
- Storing Teas
- Brewing Tea
4 Service Procedures
- Dealing With Customers
- Addressing Customers
- During Service
- Recording Details of any Incident
- Carrying Plates
- Using a Service Plate
- Carrying Glasses
- Carrying Trays
- Handling Food
- Guidelines for Maintaining Hygiene
- Money Issues: Rolls & Bags of Money
- Using a Cash Register
- Refusing Service
- Understanding Substance Abuse Disorders: Parental Influences, Peer Influences, Personality Traits, Alcohol Abuse
5 Mixing Drinks
- General Rules for Mixing Cocktails
- Bar Flairing
- General Hints
- Cocktail Recipes
- Liqueur Coffees
- Wine Selection
- Opening Wine
- Serving Wine
- Wine Grapes
- Chenin blanc
- Chardonnay (Pinot Chardonnay)
- Pinot blanc
- Muscat Ottonel
- Gewurztraminer (Sauvignon Rose)
- Cabernet Sauvignon
- Beverage Lists
- Serving Temperatures
7 Establishing a Bar Service
This lesson involves learning in a different way to the previous lessons; through what is often referred to in universities as a PBL (Problem Based Learning Assignment)
WHAT IS PBL?
Most educators would argue that the main goal of education is to develop the student’s ability to effectively solve problems. Thus, there is a style of education evolving around the world known as Problem Based
Learning (PBL). PBL can be defined as a learning method based on using problems as a starting point for the acquisition and integration of new knowledge.
There is a strong trend toward the use of PBL by many successful and progressive education providers across the world; and graduates from this form of education consistently achieve better and faster progress
in their careers than graduates from comparable traditional classroom based education. This is largely why we have included the following project. This lesson will present you with a PBL project.
In addition to the above, PBL also benefits trainees in the following ways. It :
- Develops critical and creative thinking
- Creates effective problem-solvers
- Increases motivation
- Encourages lateral thinking
- Improves communication and networking skills
- Is based on real-life situations
WHAT IS INVOLVED?
Every PBL project is carefully designed by experts to expose you to the information and skills that we want you to learn. When assigned a project, you are given:
- A statement of the problem
- Questions to consider when solving the problem
- A framework for the time and effort you should spend on the project
- Support from the school
Students who are accustomed to traditional education might think that PBL is not what they need. However, research backs PBL in all areas of learning. After you have completed a PBL project, you will
Project Aim - To create and present a plan with specific strategies for developing a new and innovative bar service.
You are a hotel employee with an interest in bar service; but little experience. A bar in the hotel you work at has been unprofitable for some time. The bar manager has been on a limited budget, and the bar has only been open from 5 to 9pm each day, despite the fact that the hotel has plenty of guests (It is a 5 star hotel and has 130 rooms, and rarely less than a 65% occupancy rate). This is the only bar in the hotel, though it does also have a restaurant, which provides a limited bar service, but only during meal times.
The manager of this bar has resigned, and the hotel has asked you if you are interested in taking over the running of the bar, either as an employee, or perhaps leasing it. They indicated that they are interested in any proposal you might make, and provided it did not require an excessive financial risk on their part, they would like to give you the opportunity to take over and run the bar.
You need to consider the options and put together a written proposal within two weeks in order to take advantage of their offer.
- Research supply and demand for different aspects of bar service.
- Determine options for improving the quality of service and profitability of a bar service.
- Identify viable options for improving a bar service.
- Plan a new bar service.
- Plan changes in an existing bar service
Team Structure & Mode of Interaction
Being a relatively short project, the quantity of interaction with others needs to be limited. Your team will consist of yourself and your tutor. You are in the hypothetical role – an employee, contemplating the option of changing their work role at their current employment; or alternatively, becoming a small business operator.
Your tutor is in the hypothetical role of a business consultant. You should approach your tutor in the same way that you would approach a consultant.
You must contact your tutor at least twice via email during the project, before attempting to commence the final submission. At each point of contact, you should be mindful that the hypothetical consultant (tutor) is an expert and so the questions you put should be meaningful, designed to contribute toward achieving the stated project aim, and above all, should not be repetitive. Contact should be concise and time efficient. You may ask for guidance, assistance or simply report on your progress. You may request more frequent assistance if necessary, within reason. However it is not your tutor’s role to solve the problem.
- What risks are involved in giving up a paid job and leasing the bar?
- If you choose to lease, what innovative options might you be able to propose (e.g. Profit sharing) to reduce your risk?
- What innovations might improve the viability of the bar, without being excessively costly?
- What are reasonable goals in this situation?
- What range of services (drink, food etc) should be stocked. What is an appropriate stock list?
- What hours should it be open?
- Can improvements be easily made through changes in décor, furniture, publicity, or anything else?
These are issues or questions that you should address in your solution, whether or not you can find answers.
- Human resources (optional) – you may draw on the skills, knowledge and assistance of others – other students, experts whom you consult, friends. All assistance must be formally acknowledged.
- Other resources (compulsory)– you are expected to use some resources, but the choice of which ones are yours) You may gather the information required to solve this problem from course readings, books, journals, news programs, the internet, etc. All sources must be acknowledged.
Duration: This project should take between 10 -14 hours (including communications with a tutor or others). When 14 hours of work has been completed, submit what you have, no matter what stage it is in. You may be penalised for exceeding this time limit.
Assessment: You will be assessed on your capacity to work through the material with an understanding of the processes and knowledge involved. You are not being assessed on the report. It is just a way to
show the school that you have understood the material in a practical way.
Final Report: You may use any if a variety of means to present your project but should not spend more than a quarter of the total time involved in the project, on preparing the presentation. Most students are likely to submit a written presentation, possibly with one or more illustrations. If you have the equipment at hand, and appropriate skills, it is acceptable for you to submit a presentation any other way (eg. Multi media presentation with Power point or Flash, Video, CD, DVD).
Your presentation must include:
- An account of the problem - solving process you experienced (1 page maximum),
- Your proposal (2 pages maximum),
- A stock list for the bar
- A precise summary of you learned about problem solving and motivation from this project (1 page
- An evaluation of your performance, including what you did very well, and what you can improve
Each lesson culminates in an assignment which is submitted to the academy for marking by your tutor and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
|How Do Our Tuition Fees Compare?||Full time classroom based Further Education Courses - Approx. £5,000 per year - Part-time classroom based Adult Education Courses - Approx. £7.00 per hour - N.B. classroom tuition means you learn at the pace of the class. One-to-one private tuition - from £15.00 per hour - ADL one-to-one tution fees - From £340 per 100 Hour Course = Average of £3.40 per hour - N.B. one-to-one tuition is tailored to your own individual learning availability and pace.|
|Course Start||Begin your learning at any time.|
|Course Prerequisite||None - Our course levels are an indication of the depth of learning you should receive. They do not describe the level of difficulty.|
|Course Qualification (Study Option A)||Endorsed Qualification from TQUK - Training Qualifications UK, an Ofqual Approved Awarding Organisation - Completed written assignments and final evaluation per course/module to be taken.|
|Course Qualification (Study Option B)||Certificate of Attainment from ADL - Completed written assignments only - no final evaluation.|
|Comparative Credits Information||UK Course Credits: 10 - U.S. Credit Hours: 3 - when compared to regulated courses.|
|Course Duration and Deadlines||Course hours given are a guide only. You will be encouraged to work at your own pace to learn as much as you can, with no assignment deadlines or end date by which you must complete your course by. You are in control!|
|Study Support||Personal tutor/mentor support from industry relevant professionals throughout your whole course. Mentors are contactable by e-mail, telephone and through the Moodle online classroom. They provide assistance with your course material, plus discuss, explain and give advice when needed. They will also mark and grade your assignments, plus provide constructive and helpful feedback vital to your success.|
|Suitability for Self Employment and Small Businesses||Our courses are ideal for sole traders and small business owners and their staff. Customer confidence in what you can do will determine how successful you are in getting clients. Doing the job right using the correct knowledge and skills, leads to repeat business and referrals to friends, family and work colleagues. Completing one or more of our courses for the service you have to offer, will give you the tools to achieve this and grow your business.|
|Recognition of Your Course By Employers||We aim to achieve the correct balance between your qualification being recognised and providing you with the in-depth learning, to empower you to succeed. If you can demonstrate that you have the level of knowledge and transferable skills necessary to an employer, you should stand out from someone who has only received a superficial understanding of what's required - Select study option A when enrolling, so an employer can check the status of the awarding organisation for your qualification on the Ofqual Register.|
|Recognition of Your Course By Universities||As you will see on our Testimonials page, previous students have used their qualification from us to get into university. However each one will have its own entrance criteria and acceptance may also depend on your other qualifications and experience. We can approach up to three universities on your behalf with details of our course before you enrol, so you will know whether it will be accepted as part of their application process. Please complete our contact form and we will begin the process.|
|Designing Your Own Qualification||Bundle up your choice of related courses to form your own qualification. Our Advanced Certificates (4 courses), Diplomas (6 courses), Advanced Diplomas (8 courses) and Higher Advanced Diplomas (12 courses), are used to differentiate between the in-depth knowledge and skills you will acquire in your chosen area of study. e.g. Advanced Certificate in Turf Care Management, which includes individual courses: Turf Care, Sports Turf Care, Turf Repair and Renovation and Turf Grasses.|
|How Can I Enrol?||Online by selecting your study option, learning materials, plus payment option and then clicking the Enrol Now button - By contacting us for an application form - By telephoning us on 01227 789 649 (International: 0044 1227 789 649). Lines open 9am till 5pm Monday to Friday, excluding Bank Holidays and between Christmas and New Year.|
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"The course was a valuable learning experience as it provided me with the knowledge and understanding for me as a Careers Advisor. The feedback was very good from my tutor, and allowed me to build upon my assignments that were marked. The comments were very informative and very useful. Well written course material." Andrew W, Careers Counselling, UK
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"I want to thank you for the course - Hotel Management- I've just finished now. The course was comprehensive and well edited. For sure it can give a new worker in the hospitality industry the basic theoretical and practical knowledge required". Daniel K, Hotel Management, Romania
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