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Cleaning: Domestic and Commercial

Cleaning: Domestic and Commercial 100 Hours Certificate Course

Course Code:

VTR207

Level:

Start:

Anytime

Finish:

Anytime

Study From:

Anywhere

Tutor Support:

Unlimited Access

Learn About Cleaning: Domestic and Commercial

The course will equip you to be knowledgeable about what type of cleaning chemicals and products to use in either a commercial or domestic situation. Also, you’ll learn a variety of cleaning techniques, suitable for the kitchen, washrooms, floors, fabrics, furniture, and surfaces,

If your career goal is to become a cleaning service manager, then this course is ideal for understanding how the cleaning industry functions.

Expand Your Cleaning Skills

Course suitable for Domestic or Commercial Cleaning
Understand the importance of choosing the right cleaning product
Learn how to select the correct equipment for each cleaning job
Learn how to choose the most suitable cleaning technique for the task at hand, avoiding damaging furnishings, surfaces, and buildings
Unlimited access to our online learning platform with tutor support and feedback

Cleaning Career Opportunities Abound Everywhere!

In light of the COVID virus, the demand for qualified cleaners who are skilled and knowledgeable about cleaning chemicals, products and equipment are always in high demand. The job opportunities for domestic and commercial cleaning services are almost limitless.

Virtually every place, including public buildings, transport, and private homes require a cleaner, either full-time, part-time, or casual.

In addition to providing cleaning services, cleaning service managers are needed as well.

This course will help prepare your career for either, domestic, commercial, or cleaning services management.

Studying Cleaning Techniques – the Benefits!

Undertaking a course of study specialising in cleaning practices, simply makes you more of an asset to a potential employer or client.

To be in high demand in the cleaning industry, you need to show evidence that you have the knowledge and skills necessary to clean different surroundings and things, in different ways, resulting in you doing a better job. This online 100-hour course, Certificate in Cleaning: Domestic and Commercial, is that evidence!

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Lessons

There are 8 lessons:

1. Nature and Scope of Cleaning

Introduction
Standard Types of Cleaning
Bond Cleans
Outdoor Work
Cleaning Roles – general cleaners, specialist cleaners,
Chemicals/Products
Natural versus Synthetic Products
General Procedures (over 25 product types reviewed)
Equipment and Tools
Inventory and Resourcing
Reporting Concerns
Disposal of Waste
Compliance with legislation
Sustainability and Maintaining Reputation
Pest Control -spiders, rodents, insects

2. Cleaning Stains & Specialist Cleaning Techniques

Introduction
Categories of Stains
Protein Stains
Carbohydrate Stains
Lipid Stains
Pigment Stains
Resin Stains
Cleaning Artwork – restoration
Cleaning Products You can Make Easily

3. Floor Care

Introduction
Carpet Cleaning
Deep Cleaning Carpet
Shampooing Carpet – manually, with a machine
Steam Cleaning Carpet
Removing Pigment Stains from Carpet
Rugs
Sisal, Jute, Seagrass
Wool
Cleaning Newer Timber Floors
Cleaning Reclaimed Timber
Waxing and Polishing Timber
Unvarnished Timber
Varnished Timber
Tiles
Porcelain Tiles
Stone Tiles
Concrete/Cement Floors
Bamboo Flooring
Linoleum
Outdoor Ground Surface Cleaning
Tiles
Paving
Timber
Concrete
Artificial Grass

4. Furniture & Furnishings

Furniture versus Furnishings
Cleaning Furniture
Upholstered Furniture – general clean, deep clean
Wood Fixings
Waxing Furniture
Polishing
Conducting Inspections
Cleaning Leather
Linen Cleaning
Assessing Quality of Linen
Care of Linen
Fibre Structure and Appearance -tensile strength, Elongation, Elasticity, Specific Gravity
Effect of Moisture
Chemical Properties of Fibres
Insect Resistance
Resistance to Microorganisms
Electrical Properties
Effect of Sunlight
Thermal Properties
Fire Resistance
Classification of Fibres
Natural Fibres -Cotton, Linen, Wool
Manmade Fibres – Viscose Rayon, Acetate, Nylon, Polyester, Acrylic, Plypropylene, Fibreglass
Blended Fibres

5. Washroom Cleaning

Importance of Hygiene
Routing Cleaning Maintenance
Wash Basins and Taps
Soap Dispensers
Mirrors
Paper Towel Dispensers
Hand Dryers
Vending Machines
Sanitary Item Dispensers
Sharps Disposal Containers
Toilet Paper Holders
Toilets
Urinals
Light Fixtures
Floor Cleaning
Rubbish Removal and Disposal
Vandalism
Replacing Dispensers
Workplace Health and Safety
Avoiding Falling
Caustic and Corrosive Cleaners

6. Kitchen Hygiene and Cleaning

Introduction
Storage Cupboards
Sink and Drainage Area
Removing drain blockages
Cleaning Sinks
Oven Cleaning
Oven Door
Cooktop -gas, ceramic, metal, etc
Refrigerator
Freezer
De-icing
Freezer Drains
Defrosting a Freezer
Dishwasher
Waste Disposal
Waste Disposal and Work Flow
Organic Waste Disposal

7. Commercial Cleaning

Introduction
Divisions of Commercial Cleaning
Janitorial Work -finding work, cleaning skills, building maintenance, administration, general
Commercial Cleaner Work – finding work, skills/scope of work
Specialist Cleaning Jobs
High Rise Window Cleaner
Professional Laundry Worker
Future outlook for Cleaning Industry

8. Cleaning Businesses

Introduction
Cleaners versus Housekeepers
Essential Cleaning Skills
Advanced Cleaning Skills
Administrative Skills
General Skills
Becoming a Residential Cleaner
Joining a Franchise
Setting up your Own Business
Getting a first Client
Introductory Offers/ Loss Leaders
Advertising -local print, digital, etc
Complaints

Please note: Each lesson culminates in an assignment which is submitted to the academy, marked by your tutor and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Learning Goals

Explain the nature of the cleaning industry, equipment and materials used, and concepts such as sustainability.
Understand how to clean a range of stains from different surfaces and specialist cleaning techniques.
Describe how to clean different indoor floor surfaces and outdoor ground surfaces.
Understand ways to clean furnishings and furniture including a range of fabrics and other materials.
Understand what is involved in washroom cleaning including toilets bathrooms.
Understand how to clean and maintain hygiene in kitchens in residential homes, cafes, and restaurants.
Discuss requirements for working in a range of commercial cleaning ventures such as cleaners in industry, hospitals, shopping centres, or for specific purposes.
Discuss the requirements for cleaners working primarily as cleaners of residential buildings.

Practical (Set Tasks)

Choose one indoor and one outdoor floor surface to clean, either where you live or where you work. Clean each of these two surfaces using notes from this lesson, your own knowledge, and any other tips you may have found out through research. Take photos before you clean the surface, during cleaning and after cleaning. Also, photograph any cleaning products you used and how you made them (if you combined ingredients). Remember to follow health and safety guidelines. Don’t mix chemicals you are unsure about. Wear personal protective equipment and ensure the room for your indoor surface is well-ventilated.
Search for residential cleaning jobs in your nearest town or city. You may find these online via jobs websites or you may find them in the classified section of newspapers. Try to find three different jobs that are currently being advertised and make notes on what they ask for. Note: If you can’t find any jobs advertised in your nearest town or city try looking further afield. The point is to get an idea of what sort of skills and duties are required.
Find out what different types of cleaning services are available in your town or city (or nearest large town if you live in a rural or remote location). You may find this information quickly through conducting an online search. Make a note of what services are being offered, the most common types of service and those which are less common.
Get hold of a piece of fabric which you can experiment with by applying and attempting to remove stains. For example, you could use an old sheet, an item of clothing, or perhaps pick up an off-cut of material from a fabric or sewing accessories store. It is better for this experiment to use something which is pale and plain coloured (not patterned) so that the stains are easy to see. Don’t use anything of value to you in case you permanently damage it.Apply five stains to the fabric as follows: Protein stain – egg yolk is probably easiest, but you could rub grass onto the fabric or use blood from a piece of fresh meat; Carbohydrate stain – tomato sauce, chocolate or gravy; Lipid stain – cooking oil or machine oil; Pigment stain – pen ink; Resin stain – wax, glue or tree sap.Next, take a photo of each stain and label it. Now, attempt to remove each stain using methods described in this course (take precautions where necessary e.g. wear rubber gloves, eye goggles and a face mask which blocks vapours, and do this in a ventilated room). Photograph the end result and once again label your photos.

These activities are examples of what you will do in the course.

There are 8 assignments – one per lesson. – these are marked and returned with feedback from your tutor. At the end of the module, you can formalise your learning and sit the exam in Cleaning Solutions to obtain the Statement of Attainment. This is the final challenge to assess your knowledge. You will receive your Statement of Attainment in Cleaning Solutions (Home and Work) to present to employers or anyone with an interest in your industry competence.

Working flexibly, online with no set deadlines to meet, makes this substantial online course in Cleaning the perfect option for busy people.

To find out more about this course, please contact our friendly team of Course Advisors.

Examinations

Program Summary

More Information

Assessment

Assessment is based on a combination of completing all assignments and sitting for a final short one and a half hour exam, in your own location.

If you don’t cope well with exams then you may elect to undertake a project instead. This is a popular option.

In addition, most modules have a Set Task at the end of each lesson placed before the assignment. This is an opportunity to undertake practical work to help you acquire knowledge and skills and practical experience. This ADL feature is an added bonus not found at most online schools. Set Tasks are not required for assessment.

Some courses also have optional Self-Tests which are available on our online learning platform. These are not available by correspondence or by USB, and do not form part of your overall grade.

How our courses work

Choose Your Learning Method
You choose how you would like to receive your course material, i.e., Online, USB or Correspondence. The choice is yours. You may also work on online or offline.
Tutor Allocation
Every student is assigned their own dedicated tutor who is an expert in their subject area. They provide as much or as little individual contact as you require. You can contact your tutor whenever you need – your hours are not limited.
Feedback and Assignments
Tutor Feedback is an essential component in helping you understand the subject matter. Tutor feedback is given in the form of notes written on the assignment. We encourage you to contact your Tutor where help with clarification and understanding of course material may be required.

Your assignments are located at the end of each lesson. You submit them for marking whenever you are ready. There is no time limit.
Set Tasks and Self-Tests
Most modules have a Set Task at the end of each lesson before for the assignment. This is where you get the opportunity to undertake practical work to help you acquire knowledge, skills and practical experience. Many modules also have short Self-Tests.
Exams
Once all assignments have been completed you may then elect to sit for a one and half hour exam in your own location. If you prefer not to take the exam you do have the option to undertake a project instead.
Once the exam or project part of the course is completed, your Certificate is then processed. Please allow approximately 4 weeks for this.
Design Your Own Qualification
ADL offers students the flexibility to self-design their own qualification – bundling together a combination of 100-hour modules into a qualification higher than a certificate.

FAQ

FREQUENTLY ASKED QUESTIONS

Here is a list of the most often asked FAQ’s.

General

Q. Why should I enrol with the Academy for Distance Learning?
A. Here at ADL, our students are our priority – we treat everyone as a unique individual.

Q. Do I need to buy text books?
A. No, as each module has been written by highly qualified industry professionals. The content of the material is presented in such a way that text books are not required. However, if you require additional reading your tutor will be able to supply a list.

Q. What happens if I have to stop studying for a while? (eg. become sick, go on holidays, have a baby, move house, etc)
A. It’s OK to take a break and start up your study at a later point in time. Just let us know.

Q. Is there an age limit?
A. There is no maximum age limit. We do however, have a minimum age limit of 18 years. Below that age parental consent would be required.

Q. Are your courses up-to date?
A. Our courses are revised and updated on a rotation system.

Q. Do you have a Cancellation policy?
A. Yes. We have a cancellation policy that is fair and equitable. For further details please click here.

Q. Will I have any opportunity to engage with other students?
A. We have a Student Community group based on facebook! If you don’t have a facebook account already, you could make one just for talking with fellow students on the group.

Enrolment

Q. When can I enrol/start?
A. You may enrol and start at any time of the year – it’s all self- paced.

Q. Can I study from anywhere in the world?
A. Our courses are available to anyone, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy.

Q. How long do I have to complete the course?
A. You complete the course at any time that is convenient for you.

Q. Completing a 100 hour module – how long will it take?
A. For some students a 100 hour module will take approximately to 3- 6 months to complete. Others take less time and some even longer.

Assessment

Q. Assessment – how does it work?
A. For each 100 hour module you are assessed by assignments (at the end of each lesson) and a final one and a half hour exam (or you may elect to complete a Project, instead of sitting the exam) – the choice is yours – you sit for the exam in your own location.

Q. I don’t cope well with exams – what can I do?
A. You may elect to undertake a Project (set by your tutor) instead of sitting the exam. Projects are completed from your home and can usually take a couple of weeks to complete.

Q. If my assignment is not up to standard is there an opportunity to resubmit my work?
A. Yes –

Q. How many assignments do I need to complete for each module?
A. At the end of each lesson, there is an assignment – so if a course has say, 10 lessons, there would be 10 assignments.

Q. I am having difficulty attending workshops/industry meetings, what can be done?
A. If your course requires attendance at workshops, conferences, or industry meetings; alternative arrangements can be made in your country.

Qualifications

Q. What qualification will I receive?
A. For individual modules, you would be awarded a Certificate endorsed by TQUK (Training Qualifications, UK), providing you complete all assignments and the exam. If you just want to complete only the assignments and not sit for the exam or finish a Project, then a Letter of Achievement would be awarded. For more details on qualifications available please click here.

Q. Can I customize my diploma/higher qualification?
A. Not all educational institution’s certificates /diplomas meet everyone’s needs. The opportunity to Design Your Own Diploma at the Academy (subject to our approval) is an added bonus, not found at other colleges. You choose modules that you think will help you in achieving your goal.

Q. What do I get when I complete the course? Will I receive a transcript?
A. At the completion of all courses and providing all assignments and exam requirements have been met, you will receive your Award and a Transcript.

Tutors

Q. Our tutors – who are they?
A. We appoint Tutors and require that they must be currently active in their industry, with at least 5 years’ experience in their chosen profession.

Q. Can I contact my tutor at any time?
A. Yes – you have unlimited access to your tutor via email through our Online Classroom. You can always leave a message with ADL requesting your tutor to contact you. You decide on how much or how little contact you wish to have.

Q. Practical work – How is this done?
A. To find out more about this part of the course please visit the section on How Our Courses Work here.

Career Options

What's Included

What your tuition fees include

All Course Material via Online, USB or Correspondence
Assignments Marked
Professional Tutor Feedback
Set Tasks - Practical Exercises to help you develop skills
Self-Tests – multiple choice questions at the end of lessons in most modules
Unlimited Personal Tutor Support – via our student classroom
Committed and Friendly Admin Support – vital to your success
All ADL Exam or Project fees (exception RHS exams)
Qualification Certificate
Official Transcript with assignment grades
Student Manual

Plus FREE

There are no hidden extras

Career Opportunities

FAQ - RHS Theory Qualifications

GENERAL

If you require further details about any of the RHS industry recognised qualifications please, call one of our friendly RHS Course Advisors on +44 (0)1227 789 649 or email: [email protected]

Q: When can I Enrol/Start My RHS Course With ADL?
A: Anytime, Anywhere. There are no enrolment deadlines.

Q: I live Overseas. Can I Study From Overseas?
A: You can study any of the RHS theory qualifications overseas. All courses are offered in English. You will need to email RHS Qualifications direct to arrange sitting for your examination overseas.

Q: Is There a Time Limit for Completing an RHS Qualification?
A: At present there are no time limits. However, RHS is contemplating in the future, the introduction of course time-lines.

Q: Are There Any Entry Requirements (Pre-Requisites)?
A: The RHS Theory courses do not require prerequisites, previous experience or any knowledge of horticulture. You just need passion for all things horticulture.

Q: What Course Should I Start With First? I Am New To RHS Qualifications.
A: We highly recommend that you start with Level 2 – Principles of Garden Planning, Establishment and Maintenance.

Q: What Does ADL Course Material Include?
A: Includes Power Point Presentations, Videos and written course lessons.

RHS EXAMS

Q: When Do Exams Take Place?
A: Exams are held on fixed dates in February and June of each year. You should register as a candidate at least 3 months before these dates, so please do not leave exam registration to the last minute

Q: Where Do I Take My Exams?
A: UK: You take the exams at the RHS Wisley Centre, located between Cobham and Ripley in Surrey or at other authorised RHS centres around the UK.
Overseas: please email RHS qualifications direct for centre information.

Q: Exam Pass Marks?
A: Module – pass 50%. Commendation 70%.

Qualification: 50% pass for all modules.
Commendation awarded for all modules.
Each question carries a value of 10 marks.

Q: I’m Not Happy With My Exam Results?
A: You have the opportunity to re-sit your exam at the next opportunity.

There are no restrictions on the number of re-sits you can take. The highest mark you achieve will remain.,

DESIGN YOUR OWN COURSE

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Call us: +44 (0)1227 789 649 - Monday to Friday 9am to 5pm

Cleaning: Domestic and Commercial