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Cleaning: Domestic and Commercial
Cleaning: Domestic and Commercial 100 Hours Certificate Course
Course Code:
VTR207
Level:
3
Start:
Anytime
Finish:
Anytime
Study From:
Anywhere
Tutor Support:
Unlimited Access
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Learn About Cleaning: Domestic and Commercial
The course will equip you to be knowledgeable about what type of cleaning chemicals and products to use in either a commercial or domestic situation. Also, you’ll learn a variety of cleaning techniques, suitable for the kitchen, washrooms, floors, fabrics, furniture, and surfaces,
If your career goal is to become a cleaning service manager, then this course is ideal for understanding how the cleaning industry functions.
Expand Your Cleaning Skills
Course suitable for Domestic or Commercial Cleaning
Understand the importance of choosing the right cleaning product
Learn how to select the correct equipment for each cleaning job
Learn how to choose the most suitable cleaning technique for the task at hand, avoiding damaging furnishings, surfaces, and buildings
Unlimited access to our online learning platform with tutor support and feedback
Cleaning Career Opportunities Abound Everywhere!
In light of the COVID virus, the demand for qualified cleaners who are skilled and knowledgeable about cleaning chemicals, products and equipment are always in high demand. The job opportunities for domestic and commercial cleaning services are almost limitless.
Virtually every place, including public buildings, transport, and private homes require a cleaner, either full-time, part-time, or casual.
In addition to providing cleaning services, cleaning service managers are needed as well.
This course will help prepare your career for either, domestic, commercial, or cleaning services management.
Studying Cleaning Techniques – the Benefits!
Undertaking a course of study specialising in cleaning practices, simply makes you more of an asset to a potential employer or client.
To be in high demand in the cleaning industry, you need to show evidence that you have the knowledge and skills necessary to clean different surroundings and things, in different ways, resulting in you doing a better job. This online 100-hour course, Certificate in Cleaning: Domestic and Commercial, is that evidence!
Janitorial Work -finding work, cleaning skills, building maintenance, administration, general
Commercial Cleaner Work – finding work, skills/scope of work
Specialist Cleaning Jobs
High Rise Window Cleaner
Professional Laundry Worker
Future outlook for Cleaning Industry
8. Cleaning Businesses
Introduction
Cleaners versus Housekeepers
Essential Cleaning Skills
Advanced Cleaning Skills
Administrative Skills
General Skills
Becoming a Residential Cleaner
Joining a Franchise
Setting up your Own Business
Getting a first Client
Introductory Offers/ Loss Leaders
Advertising -local print, digital, etc
Complaints
Please note:Each lesson culminates in an assignment which is submitted to the academy, marked by your tutor and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Learning Goals
Explain the nature of the cleaning industry, equipment and materials used, and concepts such as sustainability.
Understand how to clean a range of stains from different surfaces and specialist cleaning techniques.
Describe how to clean different indoor floor surfaces and outdoor ground surfaces.
Understand ways to clean furnishings and furniture including a range of fabrics and other materials.
Understand what is involved in washroom cleaning including toilets bathrooms.
Understand how to clean and maintain hygiene in kitchens in residential homes, cafes, and restaurants.
Discuss requirements for working in a range of commercial cleaning ventures such as cleaners in industry, hospitals, shopping centres, or for specific purposes.
Discuss the requirements for cleaners working primarily as cleaners of residential buildings.
Practical (Set Tasks)
Choose one indoor and one outdoor floor surface to clean, either where you live or where you work. Clean each of these two surfaces using notes from this lesson, your own knowledge, and any other tips you may have found out through research. Take photos before you clean the surface, during cleaning and after cleaning. Also, photograph any cleaning products you used and how you made them (if you combined ingredients). Remember to follow health and safety guidelines. Don’t mix chemicals you are unsure about. Wear personal protective equipment and ensure the room for your indoor surface is well-ventilated.
Search for residential cleaning jobs in your nearest town or city. You may find these online via jobs websites or you may find them in the classified section of newspapers. Try to find three different jobs that are currently being advertised and make notes on what they ask for. Note: If you can’t find any jobs advertised in your nearest town or city try looking further afield. The point is to get an idea of what sort of skills and duties are required.
Find out what different types of cleaning services are available in your town or city (or nearest large town if you live in a rural or remote location). You may find this information quickly through conducting an online search. Make a note of what services are being offered, the most common types of service and those which are less common.
Get hold of a piece of fabric which you can experiment with by applying and attempting to remove stains. For example, you could use an old sheet, an item of clothing, or perhaps pick up an off-cut of material from a fabric or sewing accessories store. It is better for this experiment to use something which is pale and plain coloured (not patterned) so that the stains are easy to see. Don’t use anything of value to you in case you permanently damage it.Apply five stains to the fabric as follows: Protein stain – egg yolk is probably easiest, but you could rub grass onto the fabric or use blood from a piece of fresh meat; Carbohydrate stain – tomato sauce, chocolate or gravy; Lipid stain – cooking oil or machine oil; Pigment stain – pen ink; Resin stain – wax, glue or tree sap.Next, take a photo of each stain and label it. Now, attempt to remove each stain using methods described in this course (take precautions where necessary e.g. wear rubber gloves, eye goggles and a face mask which blocks vapours, and do this in a ventilated room). Photograph the end result and once again label your photos.
These activities are examples of what you will do in the course.
There are 8 assignments – one per lesson. – these are marked and returned with feedback from your tutor. At the end of the module, you can formalise your learning and sit the exam in Cleaning Solutions to obtain the Statement of Attainment. This is the final challenge to assess your knowledge. You will receive your Statement of Attainment in Cleaning Solutions (Home and Work) to present to employers or anyone with an interest in your industry competence.
Working flexibly, online with no set deadlines to meet, makes this substantial online course in Cleaning the perfect option for busy people.
To find out more about this course, please contact our friendly team of Course Advisors.
Examinations
More Information
Assessment
Assessment is based on a combination of completing all assignments and sitting for a final short one and a half hour exam, in your own location.
If you don’t cope well with exams then you may elect to undertake a project instead. This is a popular option.
In addition, most modules have a Set Task at the end of each lesson placed before the assignment. This is an opportunity to undertake practical work to help you acquire knowledge and skills and practical experience. This ADL feature is an added bonus not found at most online schools. Set Tasks are not required for assessment.
Some courses also have optional Self-Tests which are available on our online learning platform. These are not available by correspondence or by USB, and do not form part of your overall grade.
How our courses work
Choose Your Learning Method You choose how you would like to receive your course material, i.e., Online, USB or Correspondence. The choice is yours. You may also work on online or offline.
Tutor Allocation Every student is assigned their own dedicated tutor who is an expert in their subject area. They provide as much or as little individual contact as you require. You can contact your tutor whenever you need – your hours are not limited.
Feedback and Assignments Tutor Feedback is an essential component in helping you understand the subject matter. Tutor feedback is given in the form of notes written on the assignment. We encourage you to contact your Tutor where help with clarification and understanding of course material may be required.
Your assignments are located at the end of each lesson. You submit them for marking whenever you are ready. There is no time limit.
Set Tasks and Self-Tests Most modules have a Set Task at the end of each lesson before for the assignment. This is where you get the opportunity to undertake practical work to help you acquire knowledge, skills and practical experience. Many modules also have short Self-Tests.
Exams Once all assignments have been completed you may then elect to sit for a one and half hour exam in your own location. If you prefer not to take the exam you do have the option to undertake a project instead. Once the exam or project part of the course is completed, your Certificate is then processed. Please allow approximately 4 weeks for this.
Design Your Own Qualification ADL offers students the flexibility to self-design their own qualification – bundling together a combination of 100-hour modules into a qualification higher than a certificate.
FAQ
FREQUENTLY ASKED QUESTIONS
Due to our years of experience and wide range of online courses, here are a list of our FAQs and Answers asked by Students.
General
Q. Do I need to buy text books? A. No, you are not required to purchase expensive text books for any of our courses, since each module has been written by highly qualified tutors and writers, and our courses are updated on a regular basis, adding new information, methods and knowledge. You are supplied with all “essential” references. Extra books are always useful though, especially for special projects. Tutors will advise you what to buy if you decide you would like to have extra reading material, but it is not essential. Check out our eBookstore if you’re looking for a starting point.
Q. What sets the Academy apart from other institutions? A. A unique feature of our courses is that we combine knowledge of the subject matter with practical tasks (set tasks, found at the end of each lesson). So you get to do practical components in each lesson. The benefits of this approach are immense: – your skills and knowledge are developed to a much higher level not normally found at other distance learning institutions.
Q. How do the practical exercises (set tasks) work? A. The practical component of each lesson can be in the form of : Field Research, Networking and Analysis, Conducting Surveys, Growing, Collecting, Photographing and Processes.
Q. If I do a shorter course first, can I get credits towards a certificate or diploma later? A. Yes. We will assess previous studies to give you appropriate credits.
Q. Can I pay by instalments? A. Yes, you can view all available payment options here.
Q. Do I get a discount if two of us enrol together? A. Yes. You may claim a 5% discount on fees if you both enrol in courses at the same time.
Q. Do I get a discount if I enrol in a second course? A. Yes. You will be offered a 10% discount on subsequent courses you enrol for.
Q. Can I use more than one discount code when enrolling for my course? A. No. You can only use one discount code chosen by yourself per course, when more than one is available.
Q. What happens if I have to stop studying for a while? (eg. become sick, go on holidays, have a baby) A. It’s OK to take a break and start up your study at a later point in time. Just let us know.
Q. Is there an age limit? A. There is no maximum age limit. We do however; have a minimum age limit of 18 years. Below that age parental consent would be required.
Q. Are there any hidden costs? A. There are no hidden extras – the tuition fee covers all course material, unlimited tutor support, assignment marking/feedback and any text books where specified and exams. The only extras are for the public examinations fees for the ICB Bookkeeping course and the RHS (Royal Horticulture Society) exams.
Q. Are your courses up-to date? A. Our courses are continually updated. The course content is rapidly updated and improved without the red tape and bureaucracy experienced at other educational institutions.
Q. Do you have a Cancellation policy? A. We have a cancellation policy that is fair and equitable. For further details please click here.
Q. What Recognition do you have? A. The Academy for Distance Learning has various forms of recognition: These include TQUK (Training Qualifications UK) – an Ofqual Awarding Organisation – ADL is an approved TQUK Centre. IARC – International Approval Registration Centre, approved member. Accredited Training Provider for ICB (Institute of Certified Bookkeepers) and Approved Distance Learning Provider for the RHS (Royal Horticultural Society) and many more. Our graduates come from many parts of the world and have used our qualifications for successful employment and progression onto higher education. To view our full list of recognition and memberships please click here,
Q. Will I have any opportunity to engage with other students? A. We have a Student Community group based on facebook! If you don’t have a facebook account already, you could make one just for talking with fellow students on the group.
Q. Why should I enrol with the Academy for Distance Learning? A. Here at the Academy our students are our priority – we treat every student as a unique individual. This philosophy allows us to nurture those who are “slow and steady” learners rather than letting them fall through the cracks, while catering for those who are in a hurry to complete.
Enrolment
Q. When can I enrol/start? A. You may enrol and start at any time of the year – it’s all self- paced.
Q. Can I study from anywhere in the world? A. Our courses are available to anyone, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy.
Q. How long do I have to complete the course? A. You complete the course at any time that is convenient for you. You’re under no pressure to finish by a certain deadline.
Q. Completing the course- how long will it take? A. Completion of modules varies from student to student. Many factors come into play such as work commitments and family life- there are always distractions. Some students work quicker than others. For a 100 hour module many students will take up to 3- 6 months, others take less time and some are even longer. It’s all up to you. There is no pressure to complete or deadline to finish. Naturally, longer courses will take more time.
Q. What learning formats are there? A. Your enrollment comes with the Online Classroom study option by default. For a small additional cost you also have the options of USB or Correspondence. USB: Your course is sent to you on a USB stick, so that you can carry it in your pocket. Ideal for those with unreliable internet connections. This option is an additional £5/module
Correspondence: You download the course content and then print your own copy to your requirements. You can then bind the lessons to suit your needs.
Assessments
Q. Assessment – how does it work? A. For each 100 hour module you are assessed by assignments (at the end of each lesson) and a final one and a half hour exam (or you may elect to complete a project instead of sitting the exam) – the choice is yours – you sit for the exam in your own location, or you can visit us in Canterbury, England to sit the exam if want to. Exam fees are included in the tuition fee you paid. You can read more about the examination process here. At the end of each lesson, there is an assignment. You submit it to the academy who then submits it to the tutor for marking, comments and feedback. Our policy is to have a grade for you within 5 to 7 days.
Q. If my assignment is not up to standard is there an opportunity to resubmit my work? A. Yes – If you’re not happy with your work submitted you may re-submit the assignment again.
Q. How many assignments do I need to complete for each module? A. At the end of each lesson, there is an assignment – so if a course has say, 10 lessons there would be 10 assignments. The number of lessons per module varies from module to module. See the course content from our website for further details.
Q. When do I have to hand in my first assignment? A. There is no deadline for handing in the first assignment. Submit when you are ready. There are some students who hand in assignments within the first couple of weeks of enrolment – while there are others who submit their work 6 months later. It’s all at your own convenience to suit you. Everyone has different work and home commitments and we cater to these needs.
Q. I am having difficulty attending workshops/industry meetings, what can be done? A. If your course requires attendance at workshops, conferences, or industry meetings; alternative arrangements can be made in your country; however, there may be an additional expense. We can appoint an appropriately qualified person anywhere to work through curriculum documentation supplied by us, to satisfy the requirements set down in a course.
Qualifications
Q. What qualification will I receive? A. For individual modules, you would receive a Certificate (providing you complete all assignments and the exam). If you just want to complete the assignments only, then a Letter of Achievement would be awarded. For more details on qualifications awarded please click here.
Q. Is there a next level to progress to? A. Yes – you can progress from one module to a combination of many modules and to higher qualifications i.e. Advanced Certificates, Diplomas and Higher Advanced Diplomas. Read more about course levels here.
Q. Can I customize my diploma/higher qualification? A. Not all educational institution’s certificates /diplomas meet everyone’s needs. The opportunity to design your own diploma at the Academy (subject to our approval) is an added bonus, not found at other colleges. It’s a very popular option and widely used by many students. You quite simply choose the appropriate number of related modules needed to complete the qualification and submit them to us for approval as a custom diploma.
Q. What do I get when I complete the course? Will I receive a transcript? A. At the completion of a 100-hour Certificate course and providing all assignments and exam have been completed, you will receive a Certificate and Transcript. The Transcript will list your GPA. Each 100-hour module is worth 3 credit hours.
Exams
Q. Do I have to sit for an exam? A. Exams are optional but need to be undertaken in order to receive the Certificate or higher qualification. Exams are one and a half hours long. You appoint an adjudicator (subject to our approval) to supervise the exam. You sit for the exam in your own location. Its that simple.
Q. I don’t cope well with exams – what can I do? A. If you feel you don’t cope well with exams you may elect to undertake a Project (set by the tutor) instead of sitting the exam. Many students prefer this option as they find researching the material for the project sharpens their research skills.
Q. If I don’t sit for the Exam do I still get a qualification? A. If you don’t sit for the exam but complete the project alternative, you will still receive your endorsed qualification. If you don’t sit for an exam or complete a final project, providing you have completed all the assignments you will be awarded a Certificate of Achievement.
Q. Do I have to sit for the exam at the Academy? A. No – whilst you are more than welcome to come to our location in Canterbury, U.K. and sit the exam in our classroom; the more popular option is to sit for the exam in your own location. You appoint an adjudicator to supervise the exam. Click here for more information on that process.
Q. Are there any exam fees? A. There are no exam fees. However, for some public examinations such as the ICB (Bookkeeping) and RHS courses exam fees do apply. See course content for details.
Tutors
Q. Our tutors – who are they? A. We only employ tutors who have are currently active in their industry with at least 5 years of real-world experience. Not only are they highly qualified but also experienced, knowledgeable, and professional- experts in their chosen fields from all parts of the world.
Q. Can I contact my tutor at any time? A. Yes- you have unlimited access to tutors. We strongly encourage students to develop a dialogue with their Tutor. This is why we encourage students to submit their first assignment fairly quickly at the beginning of the course. Every Academy student is assigned a tutor who supports you throughout your course and beyond. Your tutor is there to guide and facilitate your learning and provides as much or as little individual contact as you would like. When you submit your coursework the tutor will give you feedback that helps you develop your ideas and provides motivation. For those who do like to have interaction with other students, the ADL discussion forum connects you to students from all over the world.
Q. How do I contact my tutor? A. You have direct contact with your tutor by email through the Online Classroom. Alternatively, you can write, fax, email, or phone the academy. Leave a message if your tutor isn’t available and they will phone, write or fax back; whatever suits you.
Q. If I don’t agree with / like my tutor can I request a change? A. Yes – we try to accommodate and meet student’s needs and a change of tutor may be arranged.
Q. If I don’t understand a question or a lesson may I contact the tutor? A. You may contact a tutor as often as you like. There is no additional charge or restriction on this service. Contact can be made via the Student Zone, email, or by phone.
Q. Practical work – How is this done? A. To find out more about this part of the course please visit the section on How Our Courses Work here.
Career Options
What's Included
What your tuition fees include
All Course Material via Online, USB or Correspondence
Assignments Marked
Professional Tutor Feedback
Set Tasks - Practical Exercises to help you develop skills
Self-Tests – multiple choice questions at the end of lessons in most modules
Unlimited Personal Tutor Support – via our student classroom
Committed and Friendly Admin Support – vital to your success
All ADL Exam or Project fees (exception RHS exams)
If you require further details about any of the RHS industry recognised qualifications please, call one of our friendly RHS Course Advisors on +44 (0)1227 789 649 or email: [email protected]
Q: When can I Enrol/Start My RHS Course With ADL? A: Anytime, Anywhere. There are no enrolment deadlines.
Q: I live Overseas. Can I Study From Overseas? A: You can study any of the RHS theory qualifications overseas. All courses are offered in English. You will need to email RHS Qualifications direct to arrange sitting for your examination overseas.
Q: Is There a Time Limit for Completing an RHS Qualification? A: At present there are no time limits. However, RHS is contemplating in the future, the introduction of course time-lines.
Q: Are There Any Entry Requirements (Pre-Requisites)? A: The RHS Theory courses do not require prerequisites, previous experience or any knowledge of horticulture. You just need passion for all things horticulture.
Q: What Course Should I Start With First? I Am New To RHS Qualifications. A: We highly recommend that you start with Level 2 – Principles of Garden Planning, Establishment and Maintenance.
Q: What Does ADL Course Material Include? A: Includes Power Point Presentations, Videos and written course lessons.
RHS EXAMS
Q: When Do Exams Take Place? A: Exams are held on fixed dates in February and June of each year. You should register as a candidate at least 3 months before these dates, so please do not leave exam registration to the last minute
Q: Where Do I Take My Exams? A: UK: You take the exams at the RHS Wisley Centre, located between Cobham and Ripley in Surrey or at other authorised RHS centres around the UK. Overseas: please email RHS qualifications direct for centre information.
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By submitting this form, I provide my consent to ADL to contact me via email or telephone, regarding the course I selected. All information provided is protected in conformity with our Privacy Policy.
