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Cleaning: Domestic and Commercial

Cleaning: Domestic and Commercial 100 Hours Certificate Course

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Learn About Cleaning: Domestic and Commercial

The course will equip you to be knowledgeable about what type of cleaning chemicals and products to use in either a commercial or domestic situation. Also, you’ll learn a variety of cleaning techniques, suitable for the kitchen, washrooms, floors, fabrics, furniture, and surfaces,

If your career goal is to become a cleaning service manager, then this course is ideal for understanding how the cleaning industry functions.

Expand Your Cleaning Skills

  • Course suitable for Domestic or Commercial Cleaning
  • Understand the importance of choosing the right cleaning product
  • Learn how to select the correct equipment for each cleaning job
  • Learn how to choose the most suitable cleaning technique for the task at hand, avoiding damaging furnishings, surfaces, and buildings
  • Unlimited access to our online learning platform with tutor support and feedback

Cleaning Career Opportunities Abound Everywhere!


In light of the COVID virus, the demand for qualified cleaners who are skilled and knowledgeable about cleaning chemicals, products and equipment are always in high demand.  The job opportunities for domestic and commercial cleaning services are almost limitless.

Virtually every place, including public buildings, transport, and private homes require a cleaner, either full-time, part-time, or casual.

In addition to providing cleaning services,  cleaning service managers are needed as well.

This course will help prepare your career for either, domestic, commercial, or cleaning services management.

 Studying Cleaning Techniques – the Benefits!


Undertaking a course of study specialising in cleaning practices, simply makes you more of an asset to a potential employer or client.

To be in high demand in the cleaning industry, you need to show evidence that you have the knowledge and skills necessary to clean different surroundings and things, in different ways, resulting in you doing a better job. This online 100-hour course, Certificate in Cleaning:  Domestic and Commercial, is that evidence!

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There are 8 lessons:

1. Nature and Scope of Cleaning

  • Introduction
  • Standard Types of Cleaning
  • Bond Cleans
  • Outdoor Work
  • Cleaning Roles – general cleaners, specialist cleaners,
  • Chemicals/Products
  • Natural versus Synthetic Products
  • General Procedures (over 25 product types reviewed)
  • Equipment and Tools
  • Inventory and Resourcing
  • Reporting Concerns
  • Disposal of Waste
  • Compliance with legislation
  • Sustainability and Maintaining Reputation
  • Pest Control -spiders, rodents, insects

2. Cleaning Stains & Specialist Cleaning Techniques

  • Introduction
  • Categories of Stains
  • Protein Stains
  • Carbohydrate Stains
  • Lipid Stains
  • Pigment Stains
  • Resin Stains
  • Cleaning Artwork – restoration
  • Cleaning Products You can Make Easily

3. Floor Care

  • Introduction
  • Carpet Cleaning
  • Deep Cleaning Carpet
  • Shampooing Carpet – manually, with a machine
  • Steam Cleaning Carpet
  • Removing Pigment Stains from Carpet
  • Rugs
  • Sisal, Jute, Seagrass
  • Wool
  • Cleaning Newer Timber Floors
  • Cleaning Reclaimed Timber
  • Waxing and Polishing Timber
  • Unvarnished Timber
  • Varnished Timber
  • Tiles
  • Porcelain Tiles
  • Stone Tiles
  • Concrete/Cement Floors
  • Bamboo Flooring
  • Linoleum
  • Outdoor Ground Surface Cleaning
  • Tiles
  • Paving
  • Timber
  • Concrete
  • Artificial Grass

4. Furniture & Furnishings

  • Furniture versus Furnishings
  • Cleaning Furniture
  • Upholstered Furniture – general clean, deep clean
  • Wood Fixings
  • Waxing Furniture
  • Polishing
  • Conducting Inspections
  • Cleaning Leather
  • Linen Cleaning
  • Assessing Quality of Linen
  • Care of Linen
  • Fibre Structure and Appearance -tensile strength, Elongation, Elasticity, Specific Gravity
  • Effect of Moisture
  • Chemical Properties of Fibres
  • Insect Resistance
  • Resistance to Microorganisms
  • Electrical Properties
  • Effect of Sunlight
  • Thermal Properties
  • Fire Resistance
  • Classification of Fibres
  • Natural Fibres -Cotton, Linen, Wool
  • Manmade Fibres – Viscose Rayon, Acetate, Nylon, Polyester, Acrylic, Plypropylene, Fibreglass
  • Blended Fibres

5. Washroom Cleaning

  • Importance of Hygiene
  • Routing Cleaning Maintenance
  • Wash Basins and Taps
  • Soap Dispensers
  • Mirrors
  • Paper Towel Dispensers
  • Hand Dryers
  • Vending Machines
  • Sanitary Item Dispensers
  • Sharps Disposal Containers
  • Toilet Paper Holders
  • Toilets
  • Urinals
  • Light Fixtures
  • Floor Cleaning
  • Rubbish Removal and Disposal
  • Vandalism
  • Replacing Dispensers
  • Workplace Health and Safety
  • Avoiding Falling
  • Caustic and Corrosive Cleaners

6. Kitchen Hygiene and Cleaning

  • Introduction
  • Storage Cupboards
  • Sink and Drainage Area
  • Removing drain blockages
  • Cleaning Sinks
  • Oven Cleaning
  • Oven Door
  • Cooktop -gas, ceramic, metal, etc
  • Refrigerator
  • Freezer
  • De-icing
  • Freezer Drains
  • Defrosting a Freezer
  • Dishwasher
  • Waste Disposal
  • Waste Disposal and Work Flow
  • Organic Waste Disposal

7. Commercial Cleaning

  • Introduction
  • Divisions of Commercial Cleaning
  • Janitorial Work -finding work, cleaning skills, building maintenance, administration, general
  • Commercial Cleaner Work – finding work, skills/scope of work
  • Specialist Cleaning Jobs
  • High Rise Window Cleaner
  • Professional Laundry Worker
  • Future outlook for Cleaning Industry

8. Cleaning Businesses

  • Introduction
  • Cleaners versus Housekeepers
  • Essential Cleaning Skills
  • Advanced Cleaning Skills
  • Administrative Skills
  • General Skills
  • Becoming a Residential Cleaner
  • Joining a Franchise
  • Setting up your Own Business
  • Getting a first Client
  • Introductory Offers/ Loss Leaders
  • Advertising -local print, digital, etc
  • Complaints

Please note:  Each lesson culminates in an assignment which is submitted to the academy, marked by your tutor and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

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