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Communication 100 Hours Certificate Course
Learn About Communication
Communication course online.
Learn to communicate successfully! This course improves your ability to communicate in all situations. You’ll learn to write and speak more fluently.
The course covers: Behaviour, visual communications, language, public speaking, conducting meetings, writing letters and reports, communications technology, and lots more.
This 100 hour Certificate online course is suitable for:
- People who need to write regularly in their daily lives, including office staff, managers, and administrators.
- Client-facing sales staff
- Developing writing skills or improving fundamentals for amateurs and aspiring writers.
- English as a second language speakers looking to improve their written fluency and work/study communication skills.
- People who need to develop their writing skills in order to improve their communication skills and become comfortable with writing and understand what they are writing.
After Completion you’ll be able to – Identify the different parts of speech – Become more effective at communicating – Write effectively and easily understood material whether you’re writing an email or a work report.
Lesson Structure: Communication VWR100
There are 8 lessons:
To to gain an understanding of the concepts of communications
- Types of Communication
To identify the types of communications and barriers to communication.
- Language Skills
To develop language skills, particularly wording.
- Writing Skills
To evaluate and improve writing skills and themes.
- Developing Writing Skills
To develop journalistic concepts in writing.
- Visual Communications
To identify the significance of visual representation of information.
- Public Speaking
To become aware of the techniques of speaking in public and prepare a speech.
- Committee Meetings
To identify the function and processes involved in a committee meeting
Learning Goals: Communication VWR100
- Explain the communication process
- Explain the types of communication approaches used.
- Demonstrate language skills that are concise and precise.
- Explain the importance of writing as an effective form of communication.
- Demonstrate writing skills as an effective form of communication.
- Describe various forms of visual communication and how they are generally used to impart messages.
- Prepare for effective verbal communication.
- Conduct committee meetings.
Practical (Set Tasks)
Practicals: Communication VWR100
People can Communicate poorly in many different ways, for example:
- Fragmented Sentence (ie.This is where a writer incorrectly ends a sentence that is not a complete sentence)
- Run on Sentences (ie. Two clauses or sentences are not separated.e.g. I ate this morning my friend ate leftovers).
- Comma Splices (ie. This occurs when two independent clauses are joined together by a comma. e.g. The soup cooked for three hours, it was tasteless.)
- Dangling Modifier (ie. A modifier is a word or phrase that modifies (tells more about) word or phrase. A dangling modifier occurs where the thing being modified is not included. e.g. Typing at my computer, the foot rail broke off).
- Confusion can also arise when you say or write one thing but your facial expressions or actions are inconsistent with what you say.
There are many other issues to consider and understand with respect to communication; and this is precisely what this course will do.
BARRIERS TO EFFECTIVE COMMUNICATION
When understanding is blocked, communication becomes ineffective resulting in the kinds of problems listed earlier. There are many barriers to communication including:
- Using unnecessarily complicated language or words.
- Using jargon – not everyone will understand jargon that may be industry specific or regional.
- Language difference – it is important to ensure that the receiver has understood your message.
- Your meaning – make sure that both you and the receiver of your message both understand what you are trying to convey. Poorly expressed communication can alter the meaning. Also do not assume that the receiver will know the importance of your message. Communications fail when the receiver does not understand what the sender is trying to say. This can also occur when the sender uses jargon not understood by the receiver.
- Preconceptions – do not presume that the receiver of your message automatically knows what you are trying to communicate; or that they will let you know that they do not understand.
- Fear or anxiety – nervous receivers may be concentrating more on how they are feeling then the communicator if they feel anxious.
- Overload – giving too much information at once, making it impossible to absorb. Excessive communication can lead to information overload. Too much paperwork or too many emails can lead to inefficiency and miscommunication. For example, members of staff receiving hundreds of messages via email each day.
- Whereas, insufficient communication – if staff are not told what is going on, they can feel “left in the dark” and demotivated. It is about finding the balance between overload and insufficient communication.
- Physical barriers – i.e., when using telephones or other such forms of communication poor reception can result in the message not being heard.
- Unrealistic demands- do not presume that the receiver is more capable than they actually are.
All of this can result in higher costs and inefficiency, so more resources are needed to achieve the same results. Training staff to ensure they use an appropriate medium and send accurate, clear messages can help communication throughout an organisation.
Assessment is based on a combination of completing all assignments and sitting for a final short one and a half hour exam, in your own location.
If you don’t cope well with exams then you may elect to undertake a project instead. This is a popular option.
In addition, most modules have a Set Task at the end of each lesson placed before the assignment. This is an opportunity to undertake practical work to help you acquire knowledge and skills and practical experience. This ADL feature is an added bonus not found at most online schools. Set Tasks are not required for assessment.
Some courses also have optional Self-Tests which are available on our online learning platform. These are not available by correspondence or by USB, and do not form part of your overall grade.
How our courses work
- Choose Your Learning Method
You choose how you would like to receive your course material, i.e., Online, USB or Correspondence. The choice is yours. You may also work on online or offline.
- Tutor Allocation
Every student is assigned their own dedicated tutor who is an expert in their subject area. They provide as much or as little individual contact as you require. You can contact your tutor whenever you need – your hours are not limited.
- Feedback and Assignments
Tutor Feedback is an essential component in helping you understand the subject matter. Tutor feedback is given in the form of notes written on the assignment. We encourage you to contact your Tutor where help with clarification and understanding of course material may be required.
Your assignments are located at the end of each lesson. You submit them for marking whenever you are ready. There is no time limit.
- Set Tasks and Self-Tests
Most modules have a Set Task at the end of each lesson before for the assignment. This is where you get the opportunity to undertake practical work to help you acquire knowledge, skills and practical experience. Many modules also have short Self-Tests.
Once all assignments have been completed you may then elect to sit for a one and half hour exam in your own location. If you prefer not to take the exam you do have the option to undertake a project instead.
Once the exam or project part of the course is completed, your Certificate is then processed. Please allow approximately 4 weeks for this.
- Design Your Own Qualification
ADL offers students the flexibility to self-design their own qualification – bundling together a combination of 100-hour modules into a qualification higher than a certificate.
FREQUENTLY ASKED QUESTIONS
Here is a list of the most often asked FAQ’s.
Q. Why should I enrol with the Academy for Distance Learning?
A. Here at ADL, our students are our priority – we treat everyone as a unique individual.
Q. Do I need to buy text books?
A. No, as each module has been written by highly qualified industry professionals. The content of the material is presented in such a way that text books are not required. However, if you require additional reading your tutor will be able to supply a list.
Q. What happens if I have to stop studying for a while? (eg. become sick, go on holidays, have a baby, move house, etc)
A. It’s OK to take a break and start up your study at a later point in time. Just let us know.
Q. Is there an age limit?
A. There is no maximum age limit. We do however, have a minimum age limit of 18 years. Below that age parental consent would be required.
Q. Are your courses up-to date?
A. Our courses are revised and updated on a rotation system.
Q. Do you have a Cancellation policy?
A. Yes. We have a cancellation policy that is fair and equitable. For further details please click here.
Q. Will I have any opportunity to engage with other students?
A. We have a Student Community group based on facebook! If you don’t have a facebook account already, you could make one just for talking with fellow students on the group.
Q. When can I enrol/start?
A. You may enrol and start at any time of the year – it’s all self- paced.
Q. Can I study from anywhere in the world?
A. Our courses are available to anyone, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy.
Q. How long do I have to complete the course?
A. You complete the course at any time that is convenient for you.
Q. Completing a 100 hour module – how long will it take?
A. For some students a 100 hour module will take approximately to 3- 6 months to complete. Others take less time and some even longer.
Q. Assessment – how does it work?
A. For each 100 hour module you are assessed by assignments (at the end of each lesson) and a final one and a half hour exam (or you may elect to complete a Project, instead of sitting the exam) – the choice is yours – you sit for the exam in your own location.
Q. I don’t cope well with exams – what can I do?
A. You may elect to undertake a Project (set by your tutor) instead of sitting the exam. Projects are completed from your home and can usually take a couple of weeks to complete.
Q. If my assignment is not up to standard is there an opportunity to resubmit my work?
A. Yes –
Q. How many assignments do I need to complete for each module?
A. At the end of each lesson, there is an assignment – so if a course has say, 10 lessons, there would be 10 assignments.
Q. I am having difficulty attending workshops/industry meetings, what can be done?
A. If your course requires attendance at workshops, conferences, or industry meetings; alternative arrangements can be made in your country.
Q. What qualification will I receive?
A. For individual modules, you would be awarded a Certificate endorsed by TQUK (Training Qualifications, UK), providing you complete all assignments and the exam. If you just want to complete only the assignments and not sit for the exam or finish a Project, then a Letter of Achievement would be awarded. For more details on qualifications available please click here.
Q. Can I customize my diploma/higher qualification?
A. Not all educational institution’s certificates /diplomas meet everyone’s needs. The opportunity to Design Your Own Diploma at the Academy (subject to our approval) is an added bonus, not found at other colleges. You choose modules that you think will help you in achieving your goal.
Q. What do I get when I complete the course? Will I receive a transcript?
A. At the completion of all courses and providing all assignments and exam requirements have been met, you will receive your Award and a Transcript.
Q. Our tutors – who are they?
A. We appoint Tutors and require that they must be currently active in their industry, with at least 5 years’ experience in their chosen profession.
Q. Can I contact my tutor at any time?
A. Yes – you have unlimited access to your tutor via email through our Online Classroom. You can always leave a message with ADL requesting your tutor to contact you. You decide on how much or how little contact you wish to have.
Q. Practical work – How is this done?
A. To find out more about this part of the course please visit the section on How Our Courses Work here.
What your tuition fees include
- All Course Material via Online, USB or Correspondence
- Assignments Marked
- Professional Tutor Feedback
- Set Tasks - Practical Exercises to help you develop skills
- Self-Tests – multiple choice questions at the end of lessons in most modules
- Unlimited Personal Tutor Support – via our student classroom
- Committed and Friendly Admin Support – vital to your success
- All ADL Exam or Project fees (exception RHS exams)
- Qualification Certificate
- Official Transcript with assignment grades
- Student Manual
- Academic Writing course (optional - 10 hours only)
- Critical Thinking course (optional - 10 hours only)
- Job Seekers Careers Guide
- Study Tips on How To Study Better
- Career Counselling by ADL Staff
- CV Writing Help, Tips and Advice
There are no hidden extras
FAQ - RHS Theory Qualifications
If you require further details about any of the RHS industry recognised qualifications please, call one of our friendly RHS Course Advisors on +44 (0)1227 789 649 or email: [email protected]
Q: When can I Enrol/Start My RHS Course With ADL?
A: Anytime, Anywhere. There are no enrolment deadlines.
Q: I live Overseas. Can I Study From Overseas?
A: You can study any of the RHS theory qualifications overseas. All courses are offered in English. You will need to email RHS Qualifications direct to arrange sitting for your examination overseas.
Q: Is There a Time Limit for Completing an RHS Qualification?
A: At present there are no time limits. However, RHS is contemplating in the future, the introduction of course time-lines.
Q: Are There Any Entry Requirements (Pre-Requisites)?
A: The RHS Theory courses do not require prerequisites, previous experience or any knowledge of horticulture. You just need passion for all things horticulture.
Q: What Course Should I Start With First? I Am New To RHS Qualifications.
A: We highly recommend that you start with Level 2 – Principles of Garden Planning, Establishment and Maintenance.
Q: What Does ADL Course Material Include?
A: Includes Power Point Presentations, Videos and written course lessons.
Q: When Do Exams Take Place?
A: Exams are held on fixed dates in February and June of each year. You should register as a candidate at least 3 months before these dates, so please do not leave exam registration to the last minute
Q: Where Do I Take My Exams?
A: UK: You take the exams at the RHS Wisley Centre, located between Cobham and Ripley in Surrey or at other authorised RHS centres around the UK.
Overseas: please email RHS qualifications direct for centre information.
Q: Exam Pass Marks?
A: Module – pass 50%. Commendation 70%.
Qualification: 50% pass for all modules.
Commendation awarded for all modules.
Each question carries a value of 10 marks.
Q: I’m Not Happy With My Exam Results?
A: You have the opportunity to re-sit your exam at the next opportunity.
There are no restrictions on the number of re-sits you can take. The highest mark you achieve will remain.,