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Bar Service
Bar Service 100 Hours Certificate Course
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Learn About Bar Service
Bar Service course online: Acquire the knowledge and skills to become an efficient bar tender in a hotel, continental cafe, restaurant, public house and other establishments. This course developed over 25 years by experts, will five you a solid grounding in bar tending and then give you the opportunity to bring all your newly acquired learning together with a final problem based learning project. Learn about different types of wine and the grapes used, spirits, beers and the brewing process, mixing drinks and cocktails, non alcoholic beverages used, plus serving procedures you should employ to be a qualified bar person. Bar staff duties will normally include:
- Providing Service to customers
- Cleaning (including the bar, tables & glass ware)
- Customer Relations
Bar staff often have duties segregated from food service staff; although in many restaurants, the same person might perform both duties. Essentially food service staff are responsible for meals and bar staff for drinks and light snacks. Menus can vary significantly depending on the type of establishment. In today's ever changing world, there is increasing innovation, and the rules of traditional bar service are increasingly broken. As such, bar staff may very often find themselves performing various food service duties. Because of this, the course also covers food handling and waiting.
Course Information
Other Categories
Lessons
Lesson Structure: Bar Service VTR204
There are 7 lessons:
1Â Introduction
- Introduction
- Service of Food
- Snacks
- Creating a Menu
- The Law
- Staff Qualities
- Hygiene & Cleaning
- Bar Equipment and Layout
- Beverage Dispensing Equipment
- Glasses
- Quality of Service
- Procedure for Taking OrdersÂ
2Â Alcoholic Products
- Beer and the The Brewing Process
- Beer Mixes
- Wines
- Types of Wine
- Storing Wines
- Spirits
- Liquers
- Aperitifs
3Â Non Alcoholic Beverages
- Coffee
- The Coffee Blend
- Grinding Coffee
- Making Coffee
- Coffee Variations
- Tea
- Specialty Teas
- Herbal Teas
- Common Herbal Teas
- Spiced Tea
- Storing Teas
- Brewing Tea
- Water
4Â Service Procedures
- Dealing With Customers
- Addressing Customers
- During Service
- Recording Details of any Incident
- Waiting
- Carrying Plates
- Using a Service Plate
- Carrying Glasses
- Carrying Trays
- Handling Food
- Guidelines for Maintaining Hygiene
- Money Issues: Rolls & Bags of Money
- Using a Cash Register
- Accounts
- Tipping
- Refusing Service
- Understanding Substance Abuse Disorders: Parental Influences, Peer Influences, Personality Traits, Alcohol Abuse
5Â Mixing Drinks
- Cocktails
- General Rules for Mixing Cocktails
- Bar Flairing
- Terminology
- General Hints
- Measures
- Cocktail Recipes
- Garnishes
- Liqueur Coffees
6Â Wine
- Wine Selection
- Presentation
- Opening Wine
- Serving Wine
- Wine Grapes
- Chenin blanc
- Chardonnay (Pinot Chardonnay)
- Pinot blanc
- Semillon
- Muscat Ottonel
- Gewurztraminer (Sauvignon Rose)
- Cabernet Sauvignon
- Carignan
- Muscadelle
- Beverage Lists
- Serving Temperatures
7Â Establishing a Bar Service
This lesson involves learning in a different way to the previous lessons; through what is often referred to in universities as a PBL (Problem Based Learning Assignment)
WHAT IS PBL?
Most educators would argue that the main goal of education is to develop the student’s ability to effectively solve problems. Thus, there is a style of education evolving around the world known as Problem Based
Learning (PBL). PBL can be defined as a learning method based on using problems as a starting point for the acquisition and integration of new knowledge.
There is a strong trend toward the use of PBL by many successful and progressive education providers across the world; and graduates from this form of education consistently achieve better and faster progress
in their careers than graduates from comparable traditional classroom based education. This is largely why we have included the following project. This lesson will present you with a PBL project.
WHY PBL?
In addition to the above, PBL also benefits trainees in the following ways. It :
- Develops critical and creative thinkingÂ
- Creates effective problem-solversÂ
- Increases motivationÂ
- Encourages lateral thinkingÂ
- Improves communication and networking skillsÂ
- Is based on real-life situationsÂ
WHAT IS INVOLVED?
Every PBL project is carefully designed by experts to expose you to the information and skills that we want you to learn. When assigned a project, you are given:
- A statement of the problem
- Questions to consider when solving the problemÂ
- A framework for the time and effort you should spend on the projectÂ
- Support from the school
PLEASE NOTE:
Students who are accustomed to traditional education might think that PBL is not what they need. However, research backs PBL in all areas of learning. After you have completed a PBL project, you will
see why.
THE PROJECT
Project Aim -Â To create and present a plan with specific strategies for developing a new and innovative bar service.
Problem Definition
You are a hotel employee with an interest in bar service; but little experience. A bar in the hotel you work at has been unprofitable for some time. The bar manager has been on a limited budget, and the bar has only been open from 5 to 9pm each day, despite the fact that the hotel has plenty of guests (It is a 5 star hotel and has 130 rooms, and rarely less than a 65% occupancy rate). This is the only bar in the hotel, though it does also have a restaurant, which provides a limited bar service, but only during meal times.
The manager of this bar has resigned, and the hotel has asked you if you are interested in taking over the running of the bar, either as an employee, or perhaps leasing it. They indicated that they are interested in any proposal you might make, and provided it did not require an excessive financial risk on their part, they would like to give you the opportunity to take over and run the bar.
You need to consider the options and put together a written proposal within two weeks in order to take advantage of their offer.
Learning Outcomes:
- Research supply and demand for different aspects of bar service.
- Determine options for improving the quality of service and profitability of a bar service.
- Identify viable options for improving a bar service.
- Plan a new bar service.
- Plan changes in an existing bar service
Team Structure & Mode of Interaction
Being a relatively short project, the quantity of interaction with others needs to be limited. Your team will consist of yourself and your tutor. You are in the hypothetical role – an employee, contemplating the option of changing their work role at their current employment; or alternatively, becoming a small business operator.
Your tutor is in the hypothetical role of a business consultant. You should approach your tutor in the same way that you would approach a consultant.
You must contact your tutor at least twice via email during the project, before attempting to commence the final submission. At each point of contact, you should be mindful that the hypothetical consultant (tutor) is an expert and so the questions you put should be meaningful, designed to contribute toward achieving the stated project aim, and above all, should not be repetitive. Contact should be concise and time efficient. You may ask for guidance, assistance or simply report on your progress. You may request more frequent assistance if necessary, within reason. However it is not your tutor’s role to solve the problem.
Discussion Questions
- What risks are involved in giving up a paid job and leasing the bar?
- If you choose to lease, what innovative options might you be able to propose (e.g. Profit sharing) to reduce your risk?
- What innovations might improve the viability of the bar, without being excessively costly?
- What are reasonable goals in this situation?
- What range of services (drink, food etc) should be stocked. What is an appropriate stock list?
- What hours should it be open?
- Can improvements be easily made through changes in décor, furniture, publicity, or anything else?
These are issues or questions that you should address in your solution, whether or not you can find answers.
Resources
- Human resources (optional) – you may draw on the skills, knowledge and assistance of others – other students, experts whom you consult, friends. All assistance must be formally acknowledged.
- Other resources (compulsory)– you are expected to use some resources, but the choice of which ones are yours) You may gather the information required to solve this problem from course readings, books, journals, news programs, the internet, etc. All sources must be acknowledged.
Guidelines
Duration: This project should take between 10 -14 hours (including communications with a tutor or others). When 14 hours of work has been completed, submit what you have, no matter what stage it is in. You may be penalised for exceeding this time limit.
Assessment: You will be assessed on your capacity to work through the material with an understanding of the processes and knowledge involved. You are not being assessed on the report. It is just a way to
show the school that you have understood the material in a practical way.
Final Report: You may use any if a variety of means to present your project but should not spend more than a quarter of the total time involved in the project, on preparing the presentation. Most students are likely to submit a written presentation, possibly with one or more illustrations. If you have the equipment at hand, and appropriate skills, it is acceptable for you to submit a presentation any other way (eg. Multi media presentation with Power point or Flash, Video, CD, DVD).
Your presentation must include:
- An account of the problem - solving process you experienced (1 page maximum),
- Your proposal (2 pages maximum),
- A stock list for the bar
- A precise summary of you learned about problem solving and motivation from this project (1 page
- maximum)
- An evaluation of your performance, including what you did very well, and what you can improve
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Each lesson culminates in an assignment which is submitted to the academy for marking by your tutor and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Learning Goals
Learning Goals: Bar Service VTR204
This course provides general knowledge for anyone who wants to work behind a bar or as a drinks waiter. In this course you will develop a broad understanding of the industry. Through this course you will:
- Develop a broad understanding of the industry
- Become familiar with the range of alcoholic products found commonly in a bar
- Be familiar with the range of non alcoholic drinks available at bars
- Develop an understanding of how to provide improved service to bar customers
- Develop an ability to mix a range of drinks
- Further develop an understanding and appreciation of different wines
- Consolidate skills so far developed to establish or improve the management of a bar service
Practical (Set Tasks)
Examinations
Program Summary
More Information
Assessment
Assessment is based on a combination of completing all assignments and sitting for a final short one and a half hour exam, in your own location.
If you don’t cope well with exams then you may elect to undertake a project instead. This is a popular option.
In addition, most modules have a Set Task at the end of each lesson placed before the assignment. This is an opportunity to undertake practical work to help you acquire knowledge and skills and practical experience. This ADL feature is an added bonus not found at most online schools. Set Tasks are not required for assessment.Â
Some courses also have optional Self-Tests which are available on our online learning platform. These are not available by correspondence or by USB, and do not form part of your overall grade.
How our courses work
- Choose Your Learning Method
You choose how you would like to receive your course material, i.e., Online, USB or Correspondence. The choice is yours. You may also work on online or offline. - Tutor Allocation
Every student is assigned their own dedicated tutor who is an expert in their subject area. They provide as much or as little individual contact as you require. You can contact your tutor whenever you need – your hours are not limited. - Feedback and Assignments
Tutor Feedback is an essential component in helping you understand the subject matter. Tutor feedback is given in the form of notes written on the assignment. We encourage you to contact your Tutor where help with clarification and understanding of course material may be required.
Your assignments are located at the end of each lesson. You submit them for marking whenever you are ready. There is no time limit.  - Set Tasks and Self-Tests
Most modules have a Set Task at the end of each lesson before for the assignment. This is where you get the opportunity to undertake practical work to help you acquire knowledge, skills and practical experience. Many modules also have short Self-Tests. - Exams
Once all assignments have been completed you may then elect to sit for a one and half hour exam in your own location. If you prefer not to take the exam you do have the option to undertake a project instead.
Once the exam or project part of the course is completed, your Certificate is then processed. Please allow approximately 4 weeks for this. - Design Your Own Qualification
ADL offers students the flexibility to self-design their own qualification – bundling together a combination of 100-hour modules into a qualification higher than a certificate.
FAQ
FREQUENTLY ASKED QUESTIONS
Here is a list of the most often asked FAQ’s.
General
Q. Why should I enrol with the Academy for Distance Learning?
A. Here at ADL, our students are our priority – we treat everyone as a unique individual.
Q. Do I need to buy text books?
A. No, as each module has been written by highly qualified industry professionals. The content of the material is presented in such a way that text books are not required. However, if you require additional reading your tutor will be able to supply a list.
Q. What happens if I have to stop studying for a while? (eg. become sick, go on holidays, have a baby, move house, etc)
A. It’s OK to take a break and start up your study at a later point in time. Just let us know.
Q. Is there an age limit?
A. There is no maximum age limit. We do however, have a minimum age limit of 18 years. Below that age parental consent would be required.
Q. Are your courses up-to date?
A. Our courses are revised and updated on a rotation system.
Q. Do you have a Cancellation policy?
A. Yes. We have a cancellation policy that is fair and equitable. For further details please click here.
Q. Will I have any opportunity to engage with other students?
A. We have a Student Community group based on facebook! If you don’t have a facebook account already, you could make one just for talking with fellow students on the group.
Enrolment
Q. When can I enrol/start?
A. You may enrol and start at any time of the year – it’s all self- paced.
Q. Can I study from anywhere in the world?
A. Our courses are available to anyone, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy.
Q. How long do I have to complete the course?
A. You complete the course at any time that is convenient for you.
Q. Completing a 100 hour module – how long will it take?
A. For some students a 100 hour module will take approximately to 3- 6 months to complete. Others take less time and some even longer.
Assessment
Q. Assessment – how does it work?
A. For each 100 hour module you are assessed by assignments (at the end of each lesson) and a final one and a half hour exam (or you may elect to complete a Project, instead of sitting the exam) – the choice is yours – you sit for the exam in your own location.
Q. I don’t cope well with exams – what can I do?
A. You may elect to undertake a Project (set by your tutor) instead of sitting the exam. Projects are completed from your home and can usually take a couple of weeks to complete.
Q. If my assignment is not up to standard is there an opportunity to resubmit my work?
A. Yes –
Q. How many assignments do I need to complete for each module?
A. At the end of each lesson, there is an assignment – so if a course has say, 10 lessons, there would be 10 assignments.
Q. I am having difficulty attending workshops/industry meetings, what can be done?
A. If your course requires attendance at workshops, conferences, or industry meetings; alternative arrangements can be made in your country.
Qualifications
Q. What qualification will I receive?
A. For individual modules, you would be awarded a Certificate endorsed by TQUK (Training Qualifications, UK), providing you complete all assignments and the exam. If you just want to complete only the assignments and not sit for the exam or finish a Project, then a Letter of Achievement would be awarded. For more details on qualifications available please click here.
Q. Can I customize my diploma/higher qualification?
A. Not all educational institution’s certificates /diplomas meet everyone’s needs. The opportunity to Design Your Own Diploma at the Academy (subject to our approval) is an added bonus, not found at other colleges. You choose modules that you think will help you in achieving your goal.
Q. What do I get when I complete the course? Will I receive a transcript?
A. At the completion of all courses and providing all assignments and exam requirements have been met, you will receive your Award and a Transcript.
Tutors
Q. Our tutors – who are they?
A. We appoint Tutors and require that they must be currently active in their industry, with at least 5 years’ experience in their chosen profession.
Q. Can I contact my tutor at any time?
A. Yes – you have unlimited access to your tutor via email through our Online Classroom. You can always leave a message with ADL requesting your tutor to contact you. You decide on how much or how little contact you wish to have.
Q. Practical work – How is this done?
A. To find out more about this part of the course please visit the section on How Our Courses Work here.
Career Options
What's Included
What your tuition fees include
- All Course Material via Online, USB or Correspondence
- Assignments Marked
- Professional Tutor Feedback
- Set Tasks - Practical Exercises to help you develop skills
- Self-Tests – multiple choice questions at the end of lessons in most modules
- Unlimited Personal Tutor Support – via our student classroom
- Committed and Friendly Admin Support – vital to your success
- All ADL Exam or Project fees (exception RHS exams)
- Qualification Certificate
- Official Transcript with assignment grades
- Student Manual
Plus FREE
- Academic Writing course (optional - 10 hours only)
- Critical Thinking course (optional - 10 hours only)
- Job Seekers Careers Guide
- Study Tips on How To Study Better
- Career Counselling by ADL Staff
- CV Writing Help, Tips and Advice
There are no hidden extras
Career Opportunities
FAQ - RHS Theory Qualifications
GENERALÂ
If you require further details about any of the RHS industry recognised qualifications please, call one of our friendly RHS Course Advisors on +44 (0)1227 789 649 or email: [email protected]
Q:Â When can I Enrol/Start My RHS Course With ADL?
A: Anytime, Anywhere. There are no enrolment deadlines.
Q:Â I live Overseas. Can I Study From Overseas?
A: You can study any of the RHS theory qualifications overseas. All courses are offered in English. You will need to email RHS Qualifications direct to arrange sitting for your examination overseas.
Q: Is There a Time Limit for Completing an RHS Qualification?
A: At present there are no time limits. However, RHS is contemplating in the future, the introduction of course time-lines.
Q:Â Are There Any Entry Requirements (Pre-Requisites)?
A:Â The RHS Theory courses do not require prerequisites, previous experience or any knowledge of horticulture. You just need passion for all things horticulture.
Q: What Course Should I Start With First? I Am New To RHS Qualifications.
A: We highly recommend that you start with Level 2 – Principles of Garden Planning, Establishment and Maintenance.
Q:Â What Does ADL Course Material Include?
A:Â Includes Power Point Presentations, Videos and written course lessons.
RHS EXAMS
Q:Â When Do Exams Take Place?
A: Exams are held on fixed dates in February and June of each year. You should register as a candidate at least 3 months before these dates, so please do not leave exam registration to the last minute
Q:Â Where Do I Take My Exams?
A:Â UK: You take the exams at the RHS Wisley Centre, located between Cobham and Ripley in Surrey or at other authorised RHS centres around the UK.
Overseas: please email RHS qualifications direct for centre information.
Q:Â Exam Pass Marks?
A:  Module – pass 50%.  Commendation 70%.
Qualification:Â 50% pass for all modules.
Commendation awarded for all modules.
Each question carries a value of 10 marks.
Q: I’m Not Happy With My Exam Results?
A:Â You have the opportunity to re-sit your exam at the next opportunity.
There are no restrictions on the number of re-sits you can take. The highest mark you achieve will remain.,