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Leadership Level 3 100 Hours Certificate Course
Learn About Leadership
Leadership course online. Develop and expand your leadership skills! Leadership skills are needed in all facets of our society: business, politics, religion, youth services, and leisure industries, to mention only some. This new course is relevant to all of those areas, developing your understanding of, and capacity to apply leadership skills.
This level 3 course has been accredited by the CMA - The Complimentary Medical Association. On completion of any qualifying module, you can join as a "Fully Qualified Practitioner" and be entitled to use the post-nominal latters "MCMA" after your name. CMA Full Membership is a privileged position and the fact that you have been accepted for CMA Membership demonstrates that you have a clear commitment to standards and professionalism. CMA Members in all categories are recognised as the elite in their field.
Lesson Structure:Leadership BBS110
There are 7 lessons:
- Introduction to Leadership (nature and scope of leadership)
- Defining Leadership
- Leadership and Group Culture
- Leadership & Accountability
- Theories of Leadership
- Leadership Styles
- Situational Leadership
- Contingency Theories
- Style Theories
- Informal Leadership
- Inspirational Leadership
- Path Goal Theory
- Instrumental Theories
- Four Framework Leadership Model
- Scope of Leadership
- Leader Responsibilities
- Sources of Power for a Leader
- Professional Leadership
- Leadership Characteristics/Qualities
- Good Leader Characteristics
- Leadership Potential
- Emotionally Intelligent Leadership
- Cognitive Barriers to Leadership
- Nature vs Nurture: Leader Qualities
- Self Assessment
- Interpersonal Relationships
- Interpersonal Skills
- Influencing Others
- Self Knowledge
- The Thought, Feeling, Action Cycle
- Developing Self Awareness
- Self Disclosure
- Communication Skills
- The Communication Process
- Body Language
- Basic Principles of Communication
- Factors Affecting Effective Communication
- Providing Feedback
- Reflective Responses
- Preventing Ineffective Listening
- Open Questions
- Communication Barriers
- Team Building
- Benefits of Teams
- Elements of a Team
- Establishing a Team
- Types of Team Members (Collaborators, Communicators, Challengers, Contributors
- Team Leadership
- Team Leader Responsibilities
- Decision Making in Teams
- Systematic and Lateral Thinking
- Perception Formation
- Bases for Perception
- Information and Perception Formation
- Gestalt Theory & Patterns of Perception
- Perception Formation Implications for a Leader
- Lateral Thinking
- Win-Win Negotiation
- Systematic Thinking
- Legal Liability
- Explain the significance of leadership for a specific project or event.
- Identify the role and tasks of leadership, in the same project.
- Integrate factual information with theoretical information to derive a sensible solution to a leadership problem in a sensible timeframe in the same project.
- Plan the development and building of the team to achieve these aims in the same project.
- Plan actions for sustaining and motivating the team to achieve the aims.
- Provide information on the plan of action to organize the event.
Learning Goals: Leadership BBS110
- Describe the nature and scope of Leadership.
- Determine the qualities which are required in a leader, in different leadership situations, including the workplace, recreation industries and developmental applications.
- Manage interpersonal relationships in support of effective leadership.
- Communicate leadership messages effectively to those you lead.
- Explain methods that may be used for effective team building by a leader.
- Select appropriate thought processes to follow in order to deal with different leadership problems.
- Lead teams through innovative and creative processes
Practical (Set Tasks)
Excerpt from the Course
THE COMMUNICATION PROCESS
- Person 1 intends to communicate something
- Puts it into language (encodes it)
- Sends the message through a channel (eg. speech, phone, image etc). Different kinds of interference can affect the channel (eg. background noise, lighting, other chatter, distance, poor equipment etc)
- Person 1 receives the message
- Makes sense of it (decodes it)
- Responds by sending a message …and so on.
It sounds easy, but the fact that so few of us communicate well shows that it is not. Every part of this process can be affected by:
- environmental factors (external factors such as noise, atmosphere, light, upbringing, culture, who is present, power structures, resources, etc.)
- physiological factors (body factors such as quality of voice, health, physical appearance, speech impediments etc)
- psychological factors (mood, feelings, beliefs, habits, expectations, perceptions, experience)
- behavioural factors (how we speak, our body language – gestures, expressions etc).
Any or all of these factors can serve to enhance or detract from our communication effectiveness, by either affecting the way a message is encoded (what words, gestures, and actions we use) and how it is decoded by the other person (what meanings they draw from it). For instance, we might choose the right words, have a positive, cooperative attitude, and be in a cheerful environment, but might not get through to the other person because he is preoccupied with a personal problem or because he feels unwell that day. On the other hand, we might be shy, speak awkwardly and not clearly express our ideas, yet receive a positive, cooperative response because the other person is from a culture where indirectness and subtlety are appreciated, and shyness in a woman is considered a virtue. In the previous lesson we discussed the role of perception (a psychological influence) in what and how we communicate. Here, we consider other factors as well.
When a person is speaking, the listener is not only concentrating on what is being said, but also how it is being said. A break down of oral communication; Many communication experts assign greater importance to non-verbal communication in ordinary conversation, than what they assign to verbal communication. Albert Mehrabian suggests in his book Communication Without Words that an oral message is 55% body language, 38% the way it is being said and 7% actual words spoken. So at all times, you must be aware of your body language and ensure that it supports or reinforces what you are saying. For instance, your body language does not reinforce your message if you are talking about being sincere while behaving as though you are distracted, or if you are suggesting that a team member be more patient but your gestures and tone of voice communicate your own impatience with his many questions.
Body language is sometimes misunderstood as a universal code in which specific signals communicate specific messages. This simplistic view leads to incorrect assumptions about a person’s frame of mind. The key to reading body language is to be aware of three factors: clusters, context and culture.
Clusters are groupings of signals that can help you more accurately read a person’s body signals. If a student says, "Yes. I understand that" while looking alert and directly at you but with his fingers over his mouth, you might decide that on the basis of his words and eye contact, he does understand. However, if you look at the group of other actions (the covered mouth, looking down as he speaks and fidgeting with his pen) this cluster body language signals indicates that he is not telling the truth.
Context is the environment or situation in which a person is communicating. Crossed arms may signal that the individual is not listening or even rejects what you are saying but it could also mean that she is cold. One should consider the context in which the body language occurs.
Culture is a very important influence on communication and must always be considered when you deal with clients from different cultural backgrounds. A signal in one country may mean something else in another country. A classic signal is the thumb and pointer finger touching in a circular shape. For westerners, this means "OK" but it may signify an insult in other cultures. When considering culture, also consider workplace culture. In a workplace where hierarchies are well established and reinforced through workplace behaviour, body language that might suggest timidity or passiveness in another workplace culture might really be signifying respect or deference to authority.
EBook to compliment this Course
An invaluable guide to the theories and practicalities of leadership – this fascinating in-depth guide helps to explain what makes a good leader and how the skill can be developed.
by the Staff of ACS
Leadership eBook course online. What makes a good leader? Is it an innate personality trait or a skill that can be aquired? This book is an excellent guide to the theories and practice of leadership. It is full of interesting facts about social dynamics and examples of leadership styles. For those who are curious or in need of some leadership skills, this book will provide both entertainment and advice.
Leadership is a two-way relationship and it is important to recognise this. If there are no followers, there is no leader. Leadership therefore involves the obedience and willingness of followers. Leadership is also based on good will and cooperation. Leadership can exist through force and threat, but a leader will not usually maintain this relationship for long. Leadership can also be specific to a certain situation.
There are differences between leadership and power.
Where leadership generally suggests that following the leader is optional, power suggests an ability to control or command others, where the person does not have the option to follow – they are either forced to follow, or are so overwhelmed by the power that they follow without thinking. When we think of historical leaders, we generally think of people that inspired others to greatness, such as Nelson Mandela or Mahatma Gandhi. If we think of people in history with a lot of power, we think of political dictators, or people such as Adolf Hitler, who had control over people without them necessarily having a choice. Power, of course, does not have to be a bad thing. In combination with high integrity, a leader with power can create the extraordinary.
In the home environment, the difference between power and leadership can be demonstrated in a different way - a baby has the power to change the behaviour of his/her parents, but this influence is not the same as leadership in the family.
Is there a specific personality that demonstrates that a person is a “great leader”? Whilst some personality traits lead to a natural inclination to be a leader, personality traits will not necessarily determine a person’s leadership aptitude.
A leader may also have other qualities such as superior tact, superior intelligence, superior strength, superior knowledge, superior oratory skills, or superior power. Some or all or none of these can lead to attaining leadership. These things may be important, but they are not necessarily essential. It is also the ability to set new goals and reach new expectations for themselves and for the group they influence.
CHAPTER 1 NATURE, SCOPE & SCALE OF MODERN LEADERSHIP
- What is leadership?
- The nature of leadership
- Leadership and group behaviour
- The roles of leaders
- Functions of leadership
- Leadership and motivation
CHAPTER 2 LEADERSHIP TOOLS
- Leadership training
- Personal skills
CHAPTER 3 LEADERSHIP EFFECTIVENESS
- Modern contingency approach
- Leadership expectations
- Managing group values
CHAPTER 4 PROBLEMS & SOLUTIONS
- Group dynamics
- Problem solving
- Case study
CHAPTER 5 RECENT HISTORY OF LEADERSHIP
- Leadership styles
- Situational factors
- Decision making
CHAPTER 6 CHOOSING A LEADER & LEADERSHIP OPPORTUNITIES
- Leadership selection criteria
- Types of leaders
- How people become a leader
- Risk factors
- Leadership opportunities
CHAPTER 7 CASE STUDIES
- Specific cases
- The dark side of leadership
- World leaders
Assessment is based on a combination of completing all assignments and sitting for a final short one and a half hour exam, in your own location.
If you don’t cope well with exams then you may elect to undertake a project instead. This is a popular option.
In addition, most modules have a Set Task at the end of each lesson placed before the assignment. This is an opportunity to undertake practical work to help you acquire knowledge and skills and practical experience. This ADL feature is an added bonus not found at most online schools. Set Tasks are not required for assessment.
Some courses also have optional Self-Tests which are available on our online learning platform. These are not available by correspondence or by USB, and do not form part of your overall grade.
How our courses work
- Choose Your Learning Method
You choose how you would like to receive your course material, i.e., Online, USB or Correspondence. The choice is yours. You may also work on online or offline.
- Tutor Allocation
Every student is assigned their own dedicated tutor who is an expert in their subject area. They provide as much or as little individual contact as you require. You can contact your tutor whenever you need – your hours are not limited.
- Feedback and Assignments
Tutor Feedback is an essential component in helping you understand the subject matter. Tutor feedback is given in the form of notes written on the assignment. We encourage you to contact your Tutor where help with clarification and understanding of course material may be required.
Your assignments are located at the end of each lesson. You submit them for marking whenever you are ready. There is no time limit.
- Set Tasks and Self-Tests
Most modules have a Set Task at the end of each lesson before for the assignment. This is where you get the opportunity to undertake practical work to help you acquire knowledge, skills and practical experience. Many modules also have short Self-Tests.
Once all assignments have been completed you may then elect to sit for a one and half hour exam in your own location. If you prefer not to take the exam you do have the option to undertake a project instead.
Once the exam or project part of the course is completed, your Certificate is then processed. Please allow approximately 4 weeks for this.
- Design Your Own Qualification
ADL offers students the flexibility to self-design their own qualification – bundling together a combination of 100-hour modules into a qualification higher than a certificate.
FREQUENTLY ASKED QUESTIONS
Due to our years of experience and wide range of online courses, here are a list of our FAQs and Answers asked by Students.
Q. Do I need to buy text books?
A. No, you are not required to purchase expensive text books for any of our courses, since each module has been written by highly qualified tutors and writers, and our courses are updated on a regular basis, adding new information, methods and knowledge. You are supplied with all “essential” references. Extra books are always useful though, especially for special projects. Tutors will advise you what to buy if you decide you would like to have extra reading material, but it is not essential. Check out our eBookstore if you’re looking for a starting point.
Q. What sets the Academy apart from other institutions?
A. A unique feature of our courses is that we combine knowledge of the subject matter with practical tasks (set tasks, found at the end of each lesson). So you get to do practical components in each lesson. The benefits of this approach are immense: – your skills and knowledge are developed to a much higher level not normally found at other distance learning institutions.
Q. How do the practical exercises (set tasks) work?
A. The practical component of each lesson can be in the form of : Field Research, Networking and Analysis, Conducting Surveys, Growing, Collecting, Photographing and Processes.
Q. Can I pay by instalments?
A. Yes, you can view all available payment options here.
Q. Are there any hidden costs?
A. There are no hidden extras – the tuition fee covers all course material, unlimited tutor support, assignment marking/feedback and any text books where specified and exams. The only extras are for the public examinations fees for the ICB Bookkeeping course and the RHS (Royal Horticulture Society) exams.
Q. Are your courses up-to date?
A. Our courses are continually updated. The course content is rapidly updated and improved without the red tape and bureaucracy experienced at other educational institutions.
Q. Do you have a Cancellation policy?
A. We have a cancellation policy that is fair and equitable. For further details please click here.
Q. What Recognition do you have?
A. The Academy for Distance Learning has various forms of recognition:
These include TQUK (Training Qualifications UK) – an Ofqual Awarding Organisation – ADL is an approved TQUK Centre.
IARC – International Approval Registration Centre, approved member. Accredited Training Provider for ICB (Institute of Certified Bookkeepers) and Approved Distance Learning Provider for the RHS (Royal Horticultural Society) and many more. Our graduates come from many parts of the world and have used our qualifications for successful employment and progression onto higher education. To view our full list of recognition and memberships please click here,
Q. Will I have any opportunity to engage with other students?
A. We have a Student Community group based on facebook! If you don’t have a facebook account already, you could make one just for talking with fellow students on the group.
Q. Why should I enrol with the Academy for Distance Learning?
A. Here at the Academy our students are our priority – we treat every student as a unique individual. This philosophy allows us to nurture those who are “slow and steady” learners rather than letting them fall through the cracks, while catering for those who are in a hurry to complete.
Q. Can I study from anywhere in the world?
A. Our courses are available to anyone, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy.
Q. Completing the course- how long will it take?
A. Completion of modules varies from student to student. Many factors come into play such as work commitments and family life- there are always distractions. Some students work quicker than others. For a 100 hour module many students will take up to 3- 6 months, others take less time and some are even longer. It’s all up to you. There is no pressure to complete or deadline to finish. Naturally, longer courses will take more time.
Q. What learning formats are there?
A. Your enrollment comes with the Online Classroom study option by default. For a small additional cost you also have the options of USB or Correspondence.
USB: Your course is sent to you on a USB stick, so that you can carry it in your pocket. Ideal for those with unreliable internet connections. This option is an additional £5/module
Correspondence: You download the course content and then print your own copy to your requirements. You can then bind the lessons to suit your needs.
Q. Assessment – how does it work?
A. For each 100 hour module you are assessed by assignments (at the end of each lesson) and a final one and a half hour exam (or you may elect to complete a project instead of sitting the exam) – the choice is yours – you sit for the exam in your own location, or you can visit us in Canterbury, England to sit the exam if want to. Exam fees are included in the tuition fee you paid. You can read more about the examination process here. At the end of each lesson, there is an assignment. You submit it to the academy who then submits it to the tutor for marking, comments and feedback. Our policy is to have a grade for you within 5 to 7 days.
Q. How many assignments do I need to complete for each module?
A. At the end of each lesson, there is an assignment – so if a course has say, 10 lessons there would be 10 assignments. The number of lessons per module varies from module to module. See the course content from our website for further details.
Q. When do I have to hand in my first assignment?
A. There is no deadline for handing in the first assignment. Submit when you are ready. There are some students who hand in assignments within the first couple of weeks of enrolment – while there are others who submit their work 6 months later. It’s all at your own convenience to suit you. Everyone has different work and home commitments and we cater to these needs.
Q. I am having difficulty attending workshops/industry meetings, what can be done?
A. If your course requires attendance at workshops, conferences, or industry meetings; alternative arrangements can be made in your country; however, there may be an additional expense. We can appoint an appropriately qualified person anywhere to work through curriculum documentation supplied by us, to satisfy the requirements set down in a course.
Q. What qualification will I receive?
A. For individual modules, you would receive a Certificate (providing you complete all assignments and the exam). If you just want to complete the assignments only, then a Letter of Achievement would be awarded. For more details on qualifications awarded please click here.
Q. Is there a next level to progress to?
A. Yes – you can progress from one module to a combination of many modules and to higher qualifications i.e. Advanced Certificates, Diplomas and Higher Advanced Diplomas. Read more about course levels here.
Q. Can I customize my diploma/higher qualification?
A. Not all educational institution’s certificates /diplomas meet everyone’s needs. The opportunity to design your own diploma at the Academy (subject to our approval) is an added bonus, not found at other colleges. It’s a very popular option and widely used by many students. You quite simply choose the appropriate number of related modules needed to complete the qualification and submit them to us for approval as a custom diploma.
Q. What do I get when I complete the course? Will I receive a transcript?
A. At the completion of a 100-hour Certificate course and providing all assignments and exam have been completed, you will receive a Certificate and Transcript. The Transcript will list your GPA. Each 100-hour module is worth 3 credit hours.
Q. Do I have to sit for an exam?
A. Exams are optional but need to be undertaken in order to receive the Certificate or higher qualification. Exams are one and a half hours long. You appoint an adjudicator (subject to our approval) to supervise the exam. You sit for the exam in your own location. Its that simple.
Q. I don’t cope well with exams – what can I do?
A. If you feel you don’t cope well with exams you may elect to undertake a Project (set by the tutor) instead of sitting the exam. Many students prefer this option as they find researching the material for the project sharpens their research skills.
Q. If I don’t sit for the Exam do I still get a qualification?
A. If you don’t sit for the exam but complete the project alternative, you will still receive your endorsed qualification. If you don’t sit for an exam or complete a final project, providing you have completed all the assignments you will be awarded a Certificate of Achievement.
Q. Do I have to sit for the exam at the Academy?
A. No – whilst you are more than welcome to come to our location in Canterbury, U.K. and sit the exam in our classroom; the more popular option is to sit for the exam in your own location. You appoint an adjudicator to supervise the exam. Click here for more information on that process.
Q. Our tutors – who are they?
A. We only employ tutors who have are currently active in their industry with at least 5 years of real-world experience. Not only are they highly qualified but also experienced, knowledgeable, and professional- experts in their chosen fields from all parts of the world.
Q. Can I contact my tutor at any time?
A. Yes- you have unlimited access to tutors. We strongly encourage students to develop a dialogue with their Tutor. This is why we encourage students to submit their first assignment fairly quickly at the beginning of the course.
Every Academy student is assigned a tutor who supports you throughout your course and beyond. Your tutor is there to guide and facilitate your learning and provides as much or as little individual contact as you would like. When you submit your coursework the tutor will give you feedback that helps you develop your ideas and provides motivation. For those who do like to have interaction with other students, the ADL discussion forum connects you to students from all over the world.
Q. How do I contact my tutor?
A. You have direct contact with your tutor by email through the Online Classroom. Alternatively, you can write, fax, email, or phone the academy. Leave a message if your tutor isn’t available and they will phone, write or fax back; whatever suits you.
Q. If I don’t understand a question or a lesson may I contact the tutor?
A. You may contact a tutor as often as you like. There is no additional charge or restriction on this service. Contact can be made via the Student Zone, email, or by phone.
Q. Practical work – How is this done?
A. To find out more about this part of the course please visit the section on How Our Courses Work here.
What your tuition fees include
There are no hidden extras
FAQ - RHS Theory Qualifications
If you require further details about any of the RHS industry recognised qualifications please, call one of our friendly RHS Course Advisors on +44 (0)1227 789 649 or email: [email protected]
Q: When can I Enrol/Start My RHS Course With ADL?
A: Anytime, Anywhere. There are no enrolment deadlines.
Q: I live Overseas. Can I Study From Overseas?
A: You can study any of the RHS theory qualifications overseas. All courses are offered in English. You will need to email RHS Qualifications direct to arrange sitting for your examination overseas.
Q: Is There a Time Limit for Completing an RHS Qualification?
A: At present there are no time limits. However, RHS is contemplating in the future, the introduction of course time-lines.
Q: Are There Any Entry Requirements (Pre-Requisites)?
A: The RHS Theory courses do not require prerequisites, previous experience or any knowledge of horticulture. You just need passion for all things horticulture.
Q: What Course Should I Start With First? I Am New To RHS Qualifications.
A: We highly recommend that you start with Level 2 – Principles of Garden Planning, Establishment and Maintenance.
Q: What Does ADL Course Material Include?
A: Includes Power Point Presentations, Videos and written course lessons.
Q: When Do Exams Take Place?
A: Exams are held on fixed dates in February and June of each year. You should register as a candidate at least 3 months before these dates, so please do not leave exam registration to the last minute
Q: Where Do I Take My Exams?
A: UK: You take the exams at the RHS Wisley Centre, located between Cobham and Ripley in Surrey or at other authorised RHS centres around the UK.
Overseas: please email RHS qualifications direct for centre information.
Q: Exam Pass Marks?
A: Module – pass 50%. Commendation 70%.
Qualification: 50% pass for all modules.
Commendation awarded for all modules.
Each question carries a value of 10 marks.
Q: I’m Not Happy With My Exam Results?
A: You have the opportunity to re-sit your exam at the next opportunity.
There are no restrictions on the number of re-sits you can take. The highest mark you achieve will remain.,