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Industrial Psychology
Industrial Psychology Level 3 100 Hours Certificate Course
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Learn About Industrial Psychology
Industrial Psychology Online Course
The homestudy Industrial Psychology Online Course from ADL will help you to understand how psychology works in industry.
By understanding the thought processes that take place in the minds of people at work, a manager or supervisor can develop empathy for their staff, and apply this empathy to the way they manage the workplace.
Learn about:
- workplace conditions
- effects of management
- motivation and incentives
- social effects
- psychological conditions
- recruitment and more
Understand how people think at work. Develop skills to be a better manager, supervisor or employer.
This accredited Level 3 course has been accredited by the CMA – The Complimentary Medical Association. CMA Full Membership is a privileged position and the fact that you have been accepted for CMA Membership demonstrates that you have a clear commitment to standards and professionalism. CMA Members in all categories are recognised as the elite in their field.
Lesson Structure:Â Industrial Psychology BPS103
There are 10 lessons:
1 Â Introduction
- Free Will versus Determinism
- Developmental and Interactive Expressions of Behaviour
- NATURE versus NURTURE
- Influence of Environment on Learning Behaviour
- Modelling and Conformity
- Conditioning involves Certain Environmental Factors which Encourage Learning to Take Place,
- Classical Conditioning
- Operant Conditioning
- Reinforcement & Punishment
2 Â Understanding the Employees Thinking
- Sensation and Perception
- Thinking and Day Dreaming
- The Gestalt approach
- Unconscious and Conscious Psychic Elements
- Explaining Behaviour
- Knowledge of Brain Processes
- Personal Interpretation of a Given Situation
- Instinct.
- Terminology including: Mating, Curiosity, Maternal, Acquiring, Repulsion, Constructiveness, Rivalry, Laughter, Fighting, Walking, Swallowing, Play, Imitation, Sleep, Modesty, Domineering, Religion, Self Asserting, Sneezing, Thirst, Cleanliness, Workmanship, Parenting, Food seeking, Flight, Collecting, Sympathy.
3 Â Personality & Temperament
- Mature & Immature Temperaments (eg. Sanguine, Melancholic, Choleric, Phlegmatic)
- Emotional Types
- Fear, Intelligence, Knowledge, Deviation, etc
4 Â Psychological Testing
- The Application Form
- Psychological Test
- The Interview
- Intelligence Tests
- Laws of Learning
- Devising Tests
- Selecting Appropriate Tests.
5 Â Management & Managers
- Qualities of Managers
- Understanding Morale
- Discipline, Training, etc
6 Â The Work Environment
- Noise
- Space
- Light
- Temperature
- Speed of Work
- Accidents
- Breakages
- Fatigue
7 Â Motivation and Incentives
- Maslows model of self actualisation
- Security
- Money
- Ambition
- Companionship
- Social Reinforcement
- Labour Wastage
8 Â Recruitment
- Ways of Seeking Applicants
- Types of Interview
- Ways of Selecting Staff.
9 Â Social Considerations
- Group Behaviour
- Conformity
- Â Industrial Groups
- Â THE HAWTHORNE EFFECT
- Abnormalities and Disorders
10 Psychosis Neurosis Personality Disorders
- Variance
- Partial Disability (eg. arm.leg injuries; epilepsy, digestive disorders etc)
- The Psycho Neurotic.
Each lesson requires the completion of an assignment which is submitted to the academyl, marked by the academy’s tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
Learning Goals:Â Industrial Psychology BPS103
- Discuss basic concepts that may be relevant to understanding industrial psychology.
- Identify similarities and differences that occur in the way different employees perceive their workplace.
- Discuss the effect of personality and temperament upon industrial psychology.
- Identify applications for psychological testing in industrial management.
- Discuss the psychology of management
- Identify ways that the work environment might impact upon the psychology of people in a workplace
- Explain how motivation influences work productivity.
- Discuss the application of psychology to recruitment.
- Explain the impact of social factors upon work productivity.
- Discuss the significance of psychological disorders or abnormalities in a workplace.
WHAT IS PERSONALITY
The study of personality is regarded by many as the most challenging puzzle confronting psychologists since it is said to be embracing the totality of the experience and behaviour of the human species.
Definitions of personality abound and each one places different emphasis on various facets of an individual’s development. A generally accepted definition is difficult to arrive at, but agreement can be reached on certain aspects of personality that such a definition must account for.
These criteria include:
- Comprehensiveness -all aspects of an individual must be accepted.
- Modifiability -despite hereditary influences, personality is an ever adapting phenomenon.
- Pattern and Organisation -the personality is not merely an agglomeration of isolated and easily separable characteristics.
- Uniqueness -no individual can be exactly like another.
Personality, however defined, is highly persuasive. Not only does it refer to how people behave and feel in interpersonal situations, but it is reflected in the individual’s characteristic style in a wide range of behaviours.
One of the earliest definitions regards personality as the outward aspect of the individual – how the person is seen by other individuals and how he or she affects them.
Sarnoff in 1962 made the point “by personality is meant those relatively enduring traits and dispositions of the individual that have over time jelled into a pattern and distinguish them from other individuals.
Although definitions tend to differ in some respects, two points are clear, and they are “Personality is that which distinguishes a human being from a thing, and distinguishes one person from another”.
TEMPERAMENT
Temperament can be defined as “The mental, moral and emotional constitution of the human being”
The human species consists of creatures that are emotional. These creatures are also rational. It is a fact that the more we ascend in the scale of intelligence, the greater is the emotional reaction.
Temperament can be referred to as a physical reaction to nervous stimuli. It has been shown through observation that two main groups of emotion exist and are common to all humanity.
These groups are:
- The Aggressive Group
Individuals in this group are very self assertive and do not remain silent about their woes or their happiness. They are determined to show the whole world their pleasures and displeasures.
- The Inhibitive Group
These are ordinarily subdued and wish to keep their feelings and affairs to themselves. They are usually quiet and taciturn.
Carl Gustav Jung defined these two groups as:
- Extrovert – meaning “giving out”. This time is interested in all sides of life and adjusts quickly to new situations.
- Introvert -meaning “retaining within”. They seldom act before first giving careful consideration to any problem or proposition.
The extremes of these two natures do exist and are completely at odds with each other, neither being able to understand or be compatible with the other. Most people lie between the two extremes, and it is therefore necessary to classify temperament into a more general range of categories. Only four of these categories have been accepted with any popularity, therefore we shall limit our attention to these four groups.
- Sanguine -This type of temperament is possessed by an individual who is generally optimistic and confident. He is cheerful, courteous and quick thinking; and quick in transferring thought to action.
- Melancholic -This type is just the opposite of sanguine (i.e. pessimistic, doubtful, gloomy, dull, stolid determination & unreliable).
- Choleric -This type is hot tempered and easily angered; reacting quickly to emotional stimuli. This type is usually found to be under a great deal of stress.
- Phlegmatic -This type reacts slowly to emotional stimuli, is sluggish, not easily stirred, and tends to be reticent.
Mature and Immature Temperaments
A person who keeps their emotions under control is considered to be temperamentally well balanced. Such a person can experience and express their emotions when there is an appropriate reason. They don’t express emotions readily though just because they are in a particular mood. A well balanced person is not over dependant on others, but at the same time is not self contained. He does not become over anxious and as such, is less liable to the effects of stress. They are not self satisfied and will always try to have a goal to aim for. This type of person does not easily yield to excess authority, but they are not likely to become tyrannical.
Very few people reach a level of emotional maturity which corresponds with their physical and intellectual development, but some people come closer to it than others.
Modern technology has not yet devised a test which will measure the emotional age of an individual; therefore we are largely dependent upon description.
Many people fail to grow up emotionally. The reasons why are only known to a psycho analyst, and go much deeper than this course allows. A few different classes of emotional types are described below:
- The Emotional Baby Type
This type of adult is of good intelligence and knowledge. He usually has plenty of energy and tries to indulge in many activities, and can be overbearing at times. His behaviour follows the pattern of how he is feeling at a particular moment. If he is in a bad temper he will blame everyone else for everything. He is very changeable and what he approved of yesterday, he may condemn today. If he is feeling good, he can be charming. It is difficult for him to give a balanced judgement on anything. This is because emotional immaturity clashes and disturbs his intellectual attainments.
If this person is in a position of authority, he can make the lives of his subordinates miserable, unless the subordinates can somehow manage the boss; which in itself is bad management. If the person is in a less authoritative position and his intellectual capacity is mediocre, then he tends to drift from job to job, and will probably always wonder why he is not more successful.
- The Pre-Adolescent
This type is older than the previous example, but still behaves emotionally. Their most outstanding characteristic is a desire to feel important.
If a person of this type is in a position of authority they will give his best when he has an approving audience. In other words he loves to “play to the crowd”. To this end he tends to promote sycophants who will flatter and encourage the high opinion which he holds of himself.
This type of person finds it difficult to take effective responsibility, and it is left to subordinates to perform the difficult task of accepting responsibility for decisions, without having the recognised authority.
- The Adolescent
This type has a developing sense of other people and an interest in their fellow man. This is different to the previous two types. They always realise that they are a component of a group. At games, they have learned to operate as a team, and at school they would have showed loyalty to their school team.
As physical adolescents, they have no real power, and only limited responsibility. Because of this they usually find an outlet to talk. Adult adolescents behave similarly. They see only the good of their own group, and tend to dramatise themselves. They speak too much about loyalty which in effect means uncritical support for themselves.
Each of the previous immature temperaments may be linked with intelligence of a high, medium or low order, but whatever the degree of intelligence, none of them can tackle a problem as would a person of well balanced temperament. They are usually unaware of the effect which they have thinking that they are the only ones with a perfectly controlled and rational temperament.
Some people have one or more emotions of a disproportional strength. If the disproportionate emotion is “fear” to which most people can make comfortable adjustments, then conditions of life become a source of acute anxiety & dread to these people. This type of person is said to have a nervous temperament, which means they lack emotional balance. This is manifested in the work situation by difficult behaviour; erratic or abnormal work productivity, and irrational unhappiness.
In the study of psychology, there are two types of fear (i.e. reasonable and unreasonable).
- Reasonable Fear
In the presence of a real cause for fear, it is natural for most people to feel afraid. Such fear is accompanied by definite physical as well as mental symptoms.
- Unreasonable Fear
This is when someone is afraid of something that is unreal or intangible…some would say “shadows”. The individual usually knows that his fear is irrational, but is unable to rid himself of the feeling.
These fears may be: the unknown, of being observed, of all people in authority, of becoming involved in a group, of losing their job, failure, strangers, etc. There are many other intangible fears.
The following example illustrates the two different types of fear.
“If someone fears losing their job and is sent to the boss, they become afraid.
If the person on the other hand feels secure in their job and is sent to the
boss, their expectations are generally more positive”
Nervousness can affect some people in other ways. It may manifest itself in a nervous compulsion to think or do certain things. These people carry on in this manner even though they know that their attitude is unreasonable.
Some people cannot stop working, and are unable to properly rest. They must always have and keep everything neat and tidy. Such symptoms are known as “compulsive obsession”. Unfortunately a sufferer from this psycho-neurotic complaint cannot be cured by being told to use will power. Just because the symptom disorder appears silly and stupid to the observer is not proof that such is the case with the victim. It is important that all symptoms are judged by their meaning to the sufferer.
EBook to compliment this Course
Psychological Profiling EBook
This engaging text explains how psychological profiling is used to assess others – from new staff and school children to criminals and killers.Â
Psychological Profiling
by John Mason and the Staff of ACS
Psychological Profiling eBook course online. Psychological profiling is used to assess anyone from potential new staff and school children to serial killers. It helps you to determine someones personality, neuroses, mental health and career suitability. This book provides an excellent overview of psychological profiling techniques and pitfalls.
A profile of an individual at its most basic is an outline of what a person is really like in terms of their personality traits and characteristics. The most widely known form of profiling is that which is used to assess criminal behaviour. This is largely due to the popularity of TV shows and books which include criminal profiling.
When we hear the term “psychological profiling“, we often assume it is in relation to criminal behaviour, however profilingcan be used for a wide range of reasons, such as:
■ Assessing a person’s suitability for a specific role or profession.
â– Â Determining a specific characteristic in a person, such as intelligence or neuroses.
■ Determining someone’s personality.
■ Determining a person’s mental health state.
â– Â Diagnosing clinical conditions.
We often also see tests online and in magazines that are termed “psychological tests”, purporting to tell you the type of person you are by answering a few questions. Whilst these may be based upon some known pattern of traits, determining an individual’s profile is much more involved than this, and such tests only provide an indication at best.
In light of its media and television popularity, psychological profiling has become well-known and accepted over recent years.
Profiling is essentially building up a picture of an individual’s characteristics such as likely behaviours, attitudes, personal traits, unique skills or capabilities, and so forth in relation to norms of the general population. It is an assessment carried out by a skilled psychologist, using techniques and tools from psychology to learn general and specific facts about a person. In other words, a profile is a comparison of one person’s traits and behaviours to those of everyone else. It is a picture of how similar or different someone is, how well or poorly they perform, on a range of characteristics in relation to the average scores and performances of the general population.
Assessment is based on a combination of completing all assignments and sitting for a final short one and a half hour exam, in your own location.
If you don’t cope well with exams then you may elect to undertake a project instead. This is a popular option.
In addition, most modules have a Set Task at the end of each lesson placed before the assignment. This is an opportunity to undertake practical work to help you acquire knowledge and skills and practical experience. This ADL feature is an added bonus not found at most online schools. Set Tasks are not required for assessment.Â
Some courses also have optional Self-Tests which are available on our online learning platform. These are not available by correspondence or by USB, and do not form part of your overall grade.
- Choose Your Learning Method
You choose how you would like to receive your course material, i.e., Online, USB or Correspondence. The choice is yours. You may also work on online or offline. - Tutor Allocation
Every student is assigned their own dedicated tutor who is an expert in their subject area. They provide as much or as little individual contact as you require. You can contact your tutor whenever you need – your hours are not limited. - Feedback and Assignments
Tutor Feedback is an essential component in helping you understand the subject matter. Tutor feedback is given in the form of notes written on the assignment. We encourage you to contact your Tutor where help with clarification and understanding of course material may be required.
Your assignments are located at the end of each lesson. You submit them for marking whenever you are ready. There is no time limit.  - Set Tasks and Self-Tests
Most modules have a Set Task at the end of each lesson before for the assignment. This is where you get the opportunity to undertake practical work to help you acquire knowledge, skills and practical experience. Many modules also have short Self-Tests. - Exams
Once all assignments have been completed you may then elect to sit for a one and half hour exam in your own location. If you prefer not to take the exam you do have the option to undertake a project instead.
Once the exam or project part of the course is completed, your Certificate is then processed. Please allow approximately 4 weeks for this. - Design Your Own Qualification
ADL offers students the flexibility to self-design their own qualification – bundling together a combination of 100-hour modules into a qualification higher than a certificate.
FREQUENTLY ASKED QUESTIONS
Here is a list of the most often asked FAQ’s.
General
Q. Why should I enrol with the Academy for Distance Learning?
A. Here at ADL, our students are our priority – we treat everyone as a unique individual.
Q. Do I need to buy text books?
A. No, as each module has been written by highly qualified industry professionals. The content of the material is presented in such a way that text books are not required. However, if you require additional reading your tutor will be able to supply a list.
Q. What happens if I have to stop studying for a while? (eg. become sick, go on holidays, have a baby, move house, etc)
A. It’s OK to take a break and start up your study at a later point in time. Just let us know.
Q. Is there an age limit?
A. There is no maximum age limit. We do however, have a minimum age limit of 18 years. Below that age parental consent would be required.
Q. Are your courses up-to date?
A. Our courses are revised and updated on a rotation system.
Q. Do you have a Cancellation policy?
A. Yes. We have a cancellation policy that is fair and equitable. For further details please click here.
Q. Will I have any opportunity to engage with other students?
A. We have a Student Community group based on facebook! If you don’t have a facebook account already, you could make one just for talking with fellow students on the group.
Enrolment
Q. When can I enrol/start?
A. You may enrol and start at any time of the year – it’s all self- paced.
Q. Can I study from anywhere in the world?
A. Our courses are available to anyone, anywhere in the world from the comfort of your own home. The course content is relevant to any country, culture or economy.
Q. How long do I have to complete the course?
A. You complete the course at any time that is convenient for you.
Q. Completing a 100 hour module – how long will it take?
A. For some students a 100 hour module will take approximately to 3- 6 months to complete. Others take less time and some even longer.
Assessment
Q. Assessment – how does it work?
A. For each 100 hour module you are assessed by assignments (at the end of each lesson) and a final one and a half hour exam (or you may elect to complete a Project, instead of sitting the exam) – the choice is yours – you sit for the exam in your own location.
Q. I don’t cope well with exams – what can I do?
A. You may elect to undertake a Project (set by your tutor) instead of sitting the exam. Projects are completed from your home and can usually take a couple of weeks to complete.
Q. If my assignment is not up to standard is there an opportunity to resubmit my work?
A. Yes –
Q. How many assignments do I need to complete for each module?
A. At the end of each lesson, there is an assignment – so if a course has say, 10 lessons, there would be 10 assignments.
Q. I am having difficulty attending workshops/industry meetings, what can be done?
A. If your course requires attendance at workshops, conferences, or industry meetings; alternative arrangements can be made in your country.
Qualifications
Q. What qualification will I receive?
A. For individual modules, you would be awarded a Certificate endorsed by TQUK (Training Qualifications, UK), providing you complete all assignments and the exam. If you just want to complete only the assignments and not sit for the exam or finish a Project, then a Letter of Achievement would be awarded. For more details on qualifications available please click here.
Q. Can I customize my diploma/higher qualification?
A. Not all educational institution’s certificates /diplomas meet everyone’s needs. The opportunity to Design Your Own Diploma at the Academy (subject to our approval) is an added bonus, not found at other colleges. You choose modules that you think will help you in achieving your goal.
Q. What do I get when I complete the course? Will I receive a transcript?
A. At the completion of all courses and providing all assignments and exam requirements have been met, you will receive your Award and a Transcript.
Tutors
Q. Our tutors – who are they?
A. We appoint Tutors and require that they must be currently active in their industry, with at least 5 years’ experience in their chosen profession.
Q. Can I contact my tutor at any time?
A. Yes – you have unlimited access to your tutor via email through our Online Classroom. You can always leave a message with ADL requesting your tutor to contact you. You decide on how much or how little contact you wish to have.
Q. Practical work – How is this done?
A. To find out more about this part of the course please visit the section on How Our Courses Work here.
What your tuition fees include
- All Course Material via Online, USB or Correspondence
- Assignments Marked
- Professional Tutor Feedback
- Set Tasks - Practical Exercises to help you develop skills
- Self-Tests – multiple choice questions at the end of lessons in most modules
- Unlimited Personal Tutor Support – via our student classroom
- Committed and Friendly Admin Support – vital to your success
- All ADL Exam or Project fees (exception RHS exams)
- Qualification Certificate
- Official Transcript with assignment grades
- Student Manual
Plus FREE
- Academic Writing course (optional - 10 hours only)
- Critical Thinking course (optional - 10 hours only)
- Job Seekers Careers Guide
- Study Tips on How To Study Better
- Career Counselling by ADL Staff
- CV Writing Help, Tips and Advice