Proficiency Certificate in Tourism & Hospitality
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Proficiency Certificate in Tourism & Hospitality
This online course is suitable for anyone already working in the Tourism and Hospitality industry and who have some existing experience/qualifications. The course is also suitable for those who are wishing to expand their existing skills and achieve an Tourism and Hospitality industry qualification that will improve employability and add to their skills set.
The Proficiency Certificate in Tourism and Hospitality is awarded upon the completion of 2 modules and a 200 hour workplace project (approved by an ADL tutor).
Choose any two modules from the list below:
There are 9 lessons:
1. Introduction: Scope and Nature of Hotel Management
2. Organisation of the Hotel Workplace
3. Staff Management in Hotels
4. Control Systems
5. Front Desk Management (Reception)
6. Servicing Rooms & General Cleaning
7. Building & Facility Maintenance
8. Activities Management: tour desk, gymnasium, events (weddings, balls etc)
9. Food Service
2. Food and Beverage Management
There are 9 lessons:
1. Human Nutrition
3. Kitchen & Food Management
4. Planning A Menu
5. Alcoholic Beverages
6. Tea, Coffee and Non-Alcoholic Beverages
7. Scope & Nature Of Catering Services
8. Personnel Management (waiting skills, staffing a restaurant, kitchen etc)
9. Management Of Catering Services
3. Ecotour Management
there are 9 lessons:
1. Nature and Scope of Ecotourism - Definition of ecotourism; negative ecotourism; principles of ecotourism.
2. Management Issues - Recreation and the environment; recreational impacts on the environment; ethical and legal concerns; code of practice for ecotourism operators;
incorporating ecotourism principles into activities; interpretation; visitor guidelines; planning for minimal impact; quality control.
3. Industry Destinations - The ecotourism market; what do ecotourists want?; trends in international tourism; understanding the needs of the consumer; consumer expectations.
4. The Tour Desk/Office - Office procedures; providing information; employment prospects in ecotourism; bookings, business letters; telephone manner.
5. Accommodation Facilities - Types of accommodation facilities; layout of facilities.
6. Catering Facilities - Introduction to catering; accepted practice for service facilities; storing and preserving food.
7. Legal Considerations - National Parks; land use/planning restrictions; code of practice.
8. Safety- The safety strategy; hazards; first aid.
9. Planning an Ecotourism Activity - A special project where the student plans out an ecotourism activity including budget, accommodation, licenses, meals and the destination.
INDUSTRY PROJECT OR WORK EXPERIENCE
This is the final requirement that you must satisfy before receiving your award.
There are two options available to you to satisfy this requirement:
If you work in the industry that you have been studying; you may submit a reference from your employer, in an effort to satisfy this industry (ie. workplace project) requirement; on the basis of RPL (ie. recognition for prior learning), achieved through your current and past work experience.
The reference must indicate that you have skills and an awareness of your industry, which is sufficient for you to work in a position of responsibility.
If you do not work in the relevant industry, you need to undertake a project as follows.
Procedure for a Workplace Project
This project is a major part of the course involving the number of hours relevant to the course (see above). Although the course does not contain mandatory work requirements, work experience is seen as highly desirable.
This project is based on applications in the work place and specifically aims to provide the student with the opportunity to apply and integrate skills and knowledge developed through various areas of formal study.
Students will design this project in consultation with a tutor to involve industry based activities in the area of specialized study which they select to follow in the course. The project outcomes may take the form of a written report, folio, visuals or a mixture of forms. Participants with relevant, current or past work experience will be given exemption from this project if they can provide suitable references from employers that show they have already fulfilled the requirements of this project.
For courses that involve more than 100 hours, more than one workplace project topic may be selected. For example, 200 hours may be split into two projects each of 100 hours. This will offer the student better scope to fulfill the needs of their course and to meet the number of hours required. Alternatively, the student may wish to do one large project with a duration of 200 hours.
Students will be assessed on how well they achieve the goals and outcomes they originally set as part of their negotiations with their tutor. During each 100 hours of the project, the students will present three short progress reports. These progress reports will be taken into account when evaluating the final submission. The tutor must be satisfied that the work submitted is original.
If the student wishes to do one large 200 hour report, then only three progressive reports will be needed (however the length of each report will be longer).
For further infomration please call a Course Adevisor on 01227 789 649 or Int'l +44 1227 789 649 or email: firstname.lastname@example.org
|Course Start||Anytime, Anywhere|
|Course Hours||400 hours (200 course hours plus 200 hours workplace project).|
|Recognised Issuing Body||TQUK - Training Qualifications UK, an Ofqual Approved Awarding Organisation.|
|Course Prerequisite||No, start at anytime|
|Course Qualification||Level 5 Proficiency Certificate in Tourism & Hospitality|
|Exam Required?||Finalised with an exam/test|
|UK Course Credits||40 Credits|
|US Course Credit Hours||12 Credit Hours|
|Study Support||You'll be allocated your own personal tutor/mentor who will support and mentor you throughout your whole course. Our tutors/mentors have been specifically chosen for their business expertise, qualifications and must be active within their industry. Tutors are contactable by e-mail, telephone and through our Moodle Student Support Zone online. Tutors are there to provide assistance with course material, discuss, explain and give advice and support throughout the whole programme. Their feedback is vital to your success.|
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