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Price: £340.00Course Code: BTR103 CLD
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Tourism course online. Tourism has become a major recreation pursuit, and commercial industry world wide. It is so significant today that some regions (even some countries) economies, are more heavily dependent upon tourism than anything else.

The tourism industry encompasses the provision of all those services used by people when travelling away from home. The reason for travel is most obviously "a holiday"; but may also be "business".

To forge a successful career in Tourism, you will need to:

  • Be excited about travel and tourism
  • Put your customers' needs first
  • Design positive lifetime experiences that people will remember
  • Be aware of cultural and religious considerations when proposing destinations
  • Know about booking reservations, travel insurance, plus transport such as car hire
  • Choose the package tour which best suits your customers' expectations
  • Have excellent customer service and office skills, including using the telephone and record keeping etc.

If you have the desire required to be successful in the travel industry, this course will help you to acquire the learning to put your passion for tourism into practice. Empower yourself to stand out from other job applicants at an interview, with a combination of demonstrating an infectious love for travel and the skills an employer is looking for in a new member of their team.

Tourism I includes a Special Project where you will plan an example trip, which will be invaluable as a tool to use during interviews, to help you convince an employer that you are the right person for the job.


Learning Goals: Tourism I BTR103
  • Describe the nature and scope of the tourism industry
  • To recommend tourism destinations relevant to client needs
  • Advise a client on planning for unforseen circumstances on a trip, such as financial, legal
  • and insurance issues
  • Explain the operation of airlines, including booking procedures
  • Explain the operation of car rental services, including booking procedures
  • Explain the operation of other transport services including shipping, bus, and rail
  • Explain the operation of various accommodation options to a client
  • Advise a client on package tour options to satisfy their specified requirements
  • Determine appropriate operational systems for management of a tourism service
  • Consolidate available information and resources to plan a trip


Lesson Structure: Tourism I BTR103

1  Travel Industry Overview

  • The Tourism Industry
  • Travellers and Tourists
  • Tourism Industry Sectors
  • Who Are Tourists?
  • What Do People Need to Think About When Travelling?
  • Responsible Travel
  • Leakage
  • Resources
  • Set Reading

2  Destinations

  • Types of Destinations
  • Major and Minor Tourist Destinations
  • Tourist Destinations Regions
  • What is different About International Travel
  • Cultural Differences
  • Religion
  • Judaism
  • Buddhism
  • Confuscianism
  • Hindu
  • Islam
  • Christianity
  • Cultural Understanding
  • Get Healthy Before Leaving
  • Set Reading

3  Money, Insurance, Legalities

  • Money
  • Insurance
  • Specialist Insurance
  • Making a Claim
  • Driving in Other Countries
  • Laws
  • Travelling with Medicine/Drugs
  • Quarantine Laws (in different countries)
  • Tariffs/Import Duties
  • Passports and Visas
  • Health Regulations
  • Travel Warnngs
  • Set Reading

4  Transport - Airline Reservations

  • Air Travel
  • Travel Classes on Airlines
  • Types of Aircraft and Seating
  • Baggage
  • Booking Flights
  • Air Travel with Animals
  • Airport Information
  • Airline Codes
  • Information Sources
  • Set Reading

5  Transport - Car Rental

  • Car Rental Services
  • The Rental Agreement
  • Rental Car Groups
  • Booking a Rental Car
  • Planning a Driving Holiday
  • Set Reading

6  Transport - Other (Boat, Bus, Rail)

  • Cruises
  • Life on Board
  • Point to Point Travel
  • Coaches
  • Other Transport
  • Set Reading

7  Accommodation

  • Different Types of Accommodation
  • Pets and Travelling
  • Selecting Accommodation
  • Classification and Rating Schemes
  • Examples of Star Ratings
  • Accommodation Categories
  • Decisions For Tour Operators and Guides
  • Accommodation Products
  • Accommodation Charges
  • Set Reading

8  Package Tours

  • Wholesalers
  • Tour Operators
  • Types of Packages
  • Advantages and Disadvantages of Package Tours
  • Brochures
  • Identifying the Correct Package Tour for the Consumer
  • Calculating Prices
  • Ticketing
  • Set Reading

9  Travel Agency Procedure Systems

  • Customer Service and Support
  • Awareness
  • Office Clerical Duties and Who Does What
  • Telephones
  • Office Cleaning
  • Team Work Skills
  • Interpersonal Relationships
  • Processing Correspondence
  • Record Keeping
  • Client Enquiries
  • Processing Financial Transactions
  • Accommodation Bookings
  • Internet
  • Set Reading

10 Special Project

  • Seasonal Variations
  • Socio-Political Influences
  • The Project
  • Project Aim
  • Project Estimated Duration
  • Project Requirements: The travel plan, A rationale for your plan, A brief reflection
  • Method of Presentation
  • Assessment Criteria
  • Resources

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.


Course Info
Course Hours100 hours
Recognised Issuing BodyTQUK - Training Qualifications UK, an Ofqual Approved Awarding Organisation.
Course CodeBTR103
Exam Required?Finalised with an exam/test
UK Course Credits10 Credits
US Course Credit Hours3 Credit Hours
Study SupportYou'll be allocated your own personal tutor/mentor who will support and mentor you throughout your whole course. Our tutors/mentors have been specifically chosen for their business expertise, qualifications and must be active within their industry. Tutors are contactable by e-mail, telephone and through our Moodle Student Support Zone online. Tutors are there to provide assistance with course material, discuss, explain and give advice and support throughout the whole programme. Their feedback is vital to your success.



Previous Customer Experiences with our Courses

"Fantastic Teacher. Well organised modules. Assignments force me to learn and research more so I can prepare well for exams. I really enjoyed studying via ADL.  I can now continue study at Ulster University which accept my certificate from ADL".    Level 4,  Advanced Certificate in Applied Science,  VSC001,  Stanislawa,  Poland.

Its with great pleasure I am announcing you my new job as 'Park Manager' for a 5 star hotel in Reunion Island.  Its definitely my courses with ADL (Botany, Agronomy and Tree for Rehabilitation) which were decisive for my nomination. Accordingly, my sincere thanks goes to all the ADL team.

"The course was a valuable learning experience as it provided me with the knowledge and understanding for me as a Careers Advisor. The feedback was very good from my tutor, and allowed me to  build upon my assignments that were marked. The comments were very informative  and very useful. Well written course material."  Andrew W, Careers  Counselling, UK

"It exceeded my expectations. It was more comprehensive than I expected and the assignments really stimulated deep study of the subject. Thank you for your guidance. I am delighted with my certificate and will recommend this course and ADL to my friends and colleagues."  G Flaherty, Ornithology BEN102, Ireland

"I want to thank you for  the course - Hotel Management- I've just finished now. The course was comprehensive and well edited. For sure it can give a new worker in the hospitality industry the basic theoretical and practical knowledge required".  Daniel K, Hotel Management, Romania

"Upon completing the Interior Plants Course I was offered my dream job.  Taking this class was one of the best decisions I've made, the information I received was invaluable.  Thank you ADL". Meg V,  Interior Plants, Florida, USA.

“I am delighted to report that I passed the exam and received a “Pass with Commendation”. I appreciate very much the detail that you went into, in the correction of my assignments  and I found your advice and extra subject information  invaluable in advancing my interest and knowledge in horticulture”.   Go raibh mile maith agat! (a thousand thanks!) Colin, RHS Cert II, Ireland

"Although my main interest in Earth Science is Geology I found this course excellent. The course notes were very interesting and useful throughout the course. Thank you to the ADL staff for their excellent service" Barry. Earth Science

"I received good feedback, and had an efficient turnaround of assignments, useful comments and grades to analyse." Andrew, Calf Rearing

"I enjoyed the course and developed a good understanding of learning and behaviour disorders. I feel this will be helpful in my role as a Clerk at a local primary school". The course met my expectations and I enjoyed the challenge of learning about conditions i knew little about. The presentation of the course and the opportunity to communicate with my tutor was valuable. I enjoyed the course so much , I am planning to do another! Jennifer C, Developmental Learning and Behavioural Disorders in Children and Adolescents, UK

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Disclaimer: Every attempt is made to ensure all information from the academy is accurate and that the student has attained the competencies taught in a course, at the point of their assessment. Beyond this point, the graduate is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release the academy from any liability, action and claims of whatsoever nature in connection with, or arising from any such information, instruction or advice, given by any student or ex-student, whether directions given during the course are followed or not.