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Managing Change

Managing Change – 100 Hours Certificate Course

Course Code:
BBS207
Level:
3
Start:
Anytime
Finish:
Anytime
Study From:
Anywhere
Tutor Support:
Unlimited Access
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Learn About Managing Change

STUDY HOW TO BRING ABOUT CHANGE SUCCESSFULLY WITHIN A BUSINESS

The successful Management of Change within a business requires careful planning, strategy, careful management and implementation, while all the time consulting with your team throughout the process.

Rather than being reactive to change within your business, you can be proactive, prempting any neccessary changes that may occur and being prepared to manage the changes as they are occurring.

This course covers the the skills and knowledge you will need to manage change effectively within a business.

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Lessons

1.  Scope and Nature of Change Management

  • Change
  • Maslow’s hierarchy of needs and change
  • Common changes within business
  • Specific types of change in business
  • Tools for identifying if change is needed
  • Ansoff’s matrix
  • Boston matrix
  • Pestle analysis
  • An analytic approach change management

2. Organisational Change Management (OCM)

  • Introduction
  • Goal setting
  • The pillars of organisational change management
  • The development of an OCM Strategy
  • Types of organisational change management strategies
  • Behavioural economics and behavioural science
  • Framing
  • Data collection

3. Change models

  • Forces for change
  • Challenges
  • 7 common change process models
  • Kubler ross model
  • Bridges transition model
  • Nudge theory
  • 7s model
  • Lewin’s change model
  • Kotter
  • Adkar model

4.  Responses to change

  • Introduction
  • Science and shifting norms
  • How does organisational change impact people?
  • Resistance to change and employee doubts
  • How to counter resistance to change
  • Reverting back
  • Responding to staff transparently

5.  Behavioural change in individuals

  • Introduction to human behaviour change
  • 3 steps in choosing a relevant approach
  • Behaviour and the brain
  • Stages of change model

6. Techniques, interventions and approaches

  • Behaviour change techniques
  • Link the change technique to an intervention
  • The staircase model: an example of persuasion
  • Professional development as a behaviour change technique
  • Planning for change: different approaches
  • Data-driven change: analysis and re-analysis

7.  Sustainable change

  • Why implementing sustainable change is important
  • Approaches to sustainable change
  • A model for sustainable change
  • Installation vs implementation
  • Neuroleadership
  • Support systems
  • Choice architecture

8.  Succession planning

  • Prioritising succession planning
  • Critical roles
  • Approaches to succession planning
  • Agile project management
  • Business analysis as part of succession planning

9. Problem Based Learning (PBL) Project

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