TERMS & CONDITIONS
Terms and Conditions of Enrolment
Welcome to the ADL- Academy for Distance Learning website (“the Site”), which is owned and operated by ADL – Academy for Distance Learning Ltd.
Upon enrolling in a course with ADL, you (“the Student”) are entering a legal agreement under common law, in which you agree to abide by the conditions of enrolment (including meeting stated payments), in exchange for the service offered by ADL in the delivery of the course. The terms and conditions are subject to the jurisdiction to the laws of the UK.
These Terms and Conditions form the agreement between ADL and the Student. It is the Student’s responsibility to fully read, understand and agree to all Enrolment Terms & Conditions, Privacy Statement and Fees & Charges upon enrolment. By agreeing to these Terms and Conditions and the Privacy Statement on the enrolment form, the Student confirms they possess a full understanding of all Terms & Conditions, and willingly accepts all such terms.
The following allowable time frames are for the course duration, from the date payment is processed. You have 1 year to complete a 100 hour module.
Students wishing to cancel their enrolment must submit notification of withdrawal in writing within 14 days of the confirmation of enrolment. In order to apply for a cancellation, the Student must complete the course change form available on the ADL website.
It is recommended students contact ADL within 24 hours of submitting a cancellation request to confirm receipt. ADL accepts no responsibility for, and will not be liable for non-receipt of messages or transmissions.
Students are considered to have commenced their course from the date that course login details have been issued by ADL.
Refunds may be granted in the event an application is submitted within 14 days of confirmation of enrolment. For a period of 14 days from enrolment, a full refund will be given- calculated on the total amount of tuition fees paid at the time of cancellation. The student must notify the Academy’s administration department in writing and the letter be received within the 14 day period, either by, email, mail or delivered in person.
If course notes have already been sent to the student, they must be returned before the refund can be processed. Failure to return course materials in a timely manner will result in the cancellation of all refund processes.
In the event an assignment has already been submitted and returned, a refund will not be issued.
If you would like to request a refund, please complete the change of enrolment form available on the ADL website. Refunds will be issued via the original method of payment.
Please see REFUND POLICY below for more details.
Discount Code Policy
When more than one discount coupon code is available for purchasing courses and eBooks, only one chosen by the customer can be used.
Deferments and Extensions
Deferments and/or extensions may be granted at the discretion of ADL. Application for a deferment or extension must be submitted via the course change form on the ADL website. ADL reserves the right to refuse a deferment or extension request in the event that:
• Valid reason, with appropriate documentation, is not submitted
• The Student has requested multiple deferments and/or extensions
• The Student is not in good financial standing with ADL.
If ADL approves a deferment or extension, recommencement fees may apply.
For a period of 30 days following receipt of the material, the Student may apply for special consideration to transfer from one course to another. Applications must be made in writing via the course change form available on the ADL website. A transfer fee of £50.00 maybe charged. Each application is considered on a case by case basis. ADL will apply credit for monies paid for the original enrolment against the new module. No refund will be issued for any difference in the course price. In the event ADL grants a transfer request, confirmation in writing will be given. Course materials must be returned to the school within 10 working days for the transfer to be valid. Failure to return materials in a timely manner will cancel the transfer process.
In the event an assignment has been submitted and returned a module transfer will not be granted.
Transfer to Another Party
In the event the Student wishes to transfer their enrolment to a third party, an application must be submitted in writing via the change of enrolment form available on the ADL Distance Education website within 2 months of enrolment. An administration Fee of £50 (plus postage and handling costs) will apply. ADL will apply the credit for monies paid for the original enrolment against the new course, but no refund will be issued for any difference in course price. In the event an assignment has already been submitted and returned, a student transfer will not be granted.
Enrolments will only be accepted for students 18 and over.
ADL is committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We will get your permission before retaining any personal information about you.
ADL newsletters are used to communicate important developments to ADL students. It is recommended students remain subscribed to the student newsletter.
In order to best protect against cyber-attack, hacking and unlawful accessing of sensitive and confidential student records, IT IS HEREBY AGREED that all such records shall be confidentially destroyed within fourteen (14) days of cessation of student enrolment and to remove any doubt, ADL is irrevocably authorised to do so within such time frame.
ADL maintains strict online security measures. This is to ensure that our business is managed in accordance with worldwide legal developments and to protect against cyber-attack, hacking, and unlawful access of confidential records.
Every attempt is made to ensure all information provided by ADL is accurate, and that the Student has attained all competencies taught within a course, at the time of assessment.
Graduated students are responsible for their use and maintenance of acquired competencies. ADL takes no responsibility for, and will not be liable, for any action or claim in connection with, or arising from any such information, instruction or advice, given by any student or ex-student. ADL takes no responsibility for, and will not be liable for the Student’s or ex-Student’s interpretation and/or misuse of materials.
All information, text, material, graphics, software and advertisements on the Site (“Content”) are protected by Australian and international copyright and trademark laws.
No courses, course materials and study notes are to be republished, sold, loaned or copied, or used in any way outside the pursuit of studying the course by the enrolled Student without explicit permission granted in writing by the Principal.
Access and Use of the ADL Website
Your use of, and/or access to, the Site constitutes your agreement to the following:
As a condition of use of this website, you agree to not use the Site or its content and materials for any unlawful purpose, or in any ways prohibited by these Terms and Conditions. ACS Distance Education gives no endorsement, accepts no responsibility for, and will not be liable for, any third party links.
If you become aware of misuse of the Site by any person, please contact ADL with your concerns.
OUR CANCELLATION OR CHANGE OF ENROLMENT POLICIES
ADL offers a Refund Policy which is Fair and Equitable
Upon enrolling in a course with any educational institution a student is entering a legal agreement under common law, in which they agree to abide by the conditions of enrolment (including meeting stated payments), in exchange for the service offered by the institution in the delivery of the course.
Please note, changes in your circumstances are not the responsibility of ADL and neither can ADL be held liable for changes in your circumstances.
In a situation where a student wishes to cancel or change their enrolment, and as a measure of goodwill, ADL will allow the following options. A student may only take up one of these options once.
Please read the following options and apply in writing to the Director of Vocational Training:
Within 14 days:
For a period of 14 days from enrolment, a full refund will be given on the total amount of tuition fees paid at the time of cancellation. The student must notify the Academy’s administration department in writing and the letter be received within the 14 day period, either by fax, email, mail or delivered in person.
If you apply for a refund after 14 days our refund policy does not apply. However, you will have the option to change your course to another without incuring additional charges.
The onus is on the student to ensure and confirm that written notification of withdrawal is lodged. The academy will not be responsible for messages going astray.
Please Note: If course material/notes have already been sent to the student; they must be returned before the refund is paid.
Within 30 days:
For a period of 30 days following receipt of the material; a student may apply for special consideration; to swap their course for another course.
The application for special consideration must be made in writing (not by telephone), and be accompanied by a letter explaining why the student wants to change the enrolment.
These options only apply if the student has not yet submitted any assignments.
An administration fee of £50 will apply in these circumstances.
The school will provide credit for monies paid for the original enrolment, against the new enrolment (ie. new course or person), but will not give any monetary refund or credit against other purchases.
Following written notification by the school of acceptance, the old course notes must be returned to the school within 1 week for it to be valid.
For a period up to 2 months following receipt of the material, a student may apply to transfer their enrolment to a friend, relative or colleague who they have found, and who agrees to take over the enrolment.
An application for special consideration must be made in writing (not by telephone), and be accompanied by a letter of explanation.
This application only applies if the student has not yet submitted any assignments. An administration fee of £75 (plus postage and handling costs ) will apply in these circumstances.
At any time during enrolment the student may apply to defer their studies for a 6 or 12 month period. Such an application must be supported in writing by documentation that explains why they cannot continue their studies for a period of time (eg. a letter of explanation). Recommencement fees may apply, please contact the school for more details.
Where a refund request is made outside of ADL’s refund period as described above, ADL might provide consideration for such requests. Each request is different and the decision to grant a Goodwill (ex gratia) payment, is made by a committee and not by anyone individual. The Committee is comprised of staff members from ADL.
Disclaimer: Every attempt is made to ensure all information from the academy is accurate and that the student has attained the competencies taught in a course, at the point of their assessment. Beyond this point, the graduate is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release the school from any liability, action and claims of whatsoever nature in connection with, or arising from any such information, instruction or advice, given by any student or ex-student, whether directions given during the course are followed or not.
Courses, course notes and materials are not to be sold, loaned, copied, or used in any way outside of the pursuit of studying the course by the person who is enrolled in the course, unless permission is sought and granted in writing by the principal.
Copyright: ADL is licensed to offer all ACS Distance Education, Australia, courses worldwide. All ACS Distance Education courses are copyrighted by ACS Distance Education, Australia.of